{"id":4969,"date":"2026-02-10T11:22:13","date_gmt":"2026-02-10T04:22:13","guid":{"rendered":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/?p=4969"},"modified":"2026-02-10T11:22:13","modified_gmt":"2026-02-10T04:22:13","slug":"danh-muc-bo-tai-lieu-quan-tri-van-hanh-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/danh-muc-bo-tai-lieu-quan-tri-van-hanh-doanh-nghiep\/","title":{"rendered":"DANH M\u1ee4C B\u1ed8 T\u00c0I LI\u1ec6U QU\u1ea2N TR\u1eca V\u1eacN H\u00c0NH DOANH NGHI\u1ec6P"},"content":{"rendered":"

TCBD DANH M\u1ee4C T\u00c0I LI\u1ec6U trong USB<\/span><\/strong><\/h1>\n
\"USB
USB t\u00e0i li\u1ec7u v\u1eadn h\u00e0nh ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p<\/span><\/figcaption><\/figure>\n
    \n
  1. \n

    H\u1ec7 th\u1ed1ng N\u1ed9i Quy Quy Ch\u1ebf<\/strong> [18 m\u1eabu n\u1ed9i quy]<\/strong><\/span><\/h2>\n<\/li>\n
  2. \n

    H\u1ec7 th\u1ed1ng KPI<\/strong> [\u0111\u1ea7y \u0111\u1ee7]<\/strong><\/h2>\n<\/li>\n<\/ol>\n

    2.1 Quy tr\u00ecnh x\u00e2y d\u1ef1ng KPI<\/strong><\/span><\/h3>\n
      \n
    • H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng KPI<\/span><\/li>\n
    • Quy tr\u00ecnh v\u00e0 Bi\u1ec3u m\u1eabu x\u00e2y d\u1ef1ng KPI theo BSC<\/span><\/li>\n
    • V\u00ed d\u1ee5 x\u00e2y d\u1ef1ng KPI theo m\u00f4 h\u00ecnh BSC<\/span><\/li>\n
    • V\u00ed d\u1ee5 Quy tr\u00ecnh tri\u1ec3n khai KPI c\u1ee7a 1 c\u00f4ng ty Kh\u00e1ch h\u00e0ng<\/span><\/li>\n<\/ul>\n

      2.2 H\u1ec7 th\u1ed1ng KPI C\u00f4ng <\/strong>t<\/strong>y<\/strong><\/span><\/h3>\n
        \n
      • T\u1ed5ng quan v\u1ec1 KPI trong Doanh Nghi\u1ec7p<\/span><\/li>\n
      • BSC & KPI M\u1ee5c ti\u00eau \u01b0u ti\u00ean C\u00f4ng ty<\/span><\/li>\n
      • BSC KPI C\u00f4ng Ty<\/span><\/li>\n
      • KPI cho c\u00e1c b\u1ed9 ph\u1eadn \u2013 Ti\u1ebfng Anh, tham kh\u1ea3o<\/span><\/li>\n<\/ul>\n

        2.3 C\u00f4ng th\u1ee9c t<\/strong>\u00ed<\/strong>nh KPI m\u1ed9t s\u1ed1 ti\u00eau ch\u00ed v\u00e0 \u0111\u00e1nh gi\u00e1<\/strong><\/span><\/h3>\n

        2.3.1 H\u1ec7 th\u1ed1ng KPI Human<\/em><\/strong> Resoure – qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 [10 ch\u1ec9 s\u1ed1]<\/span><\/em><\/strong><\/span><\/p>\n

        2.3.2 H\u1ec7 th\u1ed1ng KPI Marketing – Qu\u1ea3n tr\u1ecb Marketing [4 ch\u1ec9 s\u1ed1]<\/span><\/em><\/strong><\/span><\/p>\n

        2.3.3 H\u1ec7 th\u1ed1ng KPI Sales – Qu\u1ea3n tr\u1ecb b\u00e1n h\u00e0ng [7 ch\u1ec9 s\u1ed1]<\/span><\/em><\/strong><\/span><\/p>\n

        2.3.4 H\u1ec7 th\u1ed1ng KPI Finance & Accoutant – T\u00e0i ch\u00ednh K\u1ebf to\u00e1n [4 ch\u1ec9 s\u1ed1]<\/span><\/em><\/strong><\/span><\/p>\n

        2.3.5 H\u1ec7 th\u1ed1ng KPI Cung \u1ee9ng \u2013 L\u01b0u th\u00f4ng h\u00e0ng ho\u00e1 [3 ch\u1ec9 s\u1ed1]<\/span><\/em><\/strong><\/span><\/p>\n

        2.3.6 H\u1ec7 th\u1ed1ng KPI S\u1ea3n xu\u1ea5t v\u00e0 Ch\u1ea5t l\u01b0\u1ee3ng [4 ch\u1ec9 s\u1ed1]<\/span><\/em><\/strong><\/span><\/p>\n

        2.4 B\u1ed9 m\u1eabu KPI <\/strong>[9 ph\u00f2ng ban c\u01a1 b\u1ea3n]<\/strong><\/span><\/h3>\n

        2.4.1 KPI Ph\u00f2ng Kinh Doanh<\/em><\/strong> [6 n\u1ed9i dung]<\/em><\/strong><\/span><\/span><\/p>\n

        2.4.2 KPI Ph\u00f2ng Marketing [8 n\u1ed9i dung]<\/span><\/em><\/strong><\/span><\/p>\n

        2.4.3 KPI Ph\u00f2ng K\u1ebf To\u00e1n [7 n\u1ed9i dung]<\/span><\/em><\/strong><\/span><\/p>\n

        2.4.4 KPI Ph\u00f2ng H\u00e0nh Ch\u00ednh Nh\u00e2n S\u1ef1 [9 n\u1ed9i dung]<\/em><\/strong><\/span><\/p>\n

        2.4.5 KPI Ph\u00f2ng cung \u1ee9ng [8 n\u1ed9i dung]<\/span><\/em><\/strong><\/span><\/p>\n

        2.4.6 KPI Ph\u00f2ng K\u1ef9 Thu\u1eadt [9 n\u1ed9i dung]<\/span><\/em><\/strong><\/span><\/p>\n

        2.4.7 KPI Ph\u00f2ng nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n (R&D) [6 n\u1ed9i dung]<\/em><\/strong><\/span><\/p>\n

        2.4.8 KPI Ph\u00f2ng giao nh\u1eadn [7 n\u1ed9i dung]<\/span><\/em><\/strong><\/span><\/p>\n

        2.4.9 B\u1ed9 m\u1eabu KPI cho S\u1ea3n xu\u1ea5t <\/em><\/strong>[tham kh\u1ea3o] [20 n\u1ed9i dung]<\/strong><\/em><\/span><\/span><\/p>\n

        3. H\u1ec7 th\u1ed1ng BSC – KPI <\/strong>[11 n\u1ed9i dung]<\/strong><\/p>\n

        4. Ph\u01b0\u01a1ng ph\u00e1p x\u00e2y d\u1ef1ng l\u01b0\u01a1ng, b\u1ea3ng l\u01b0\u01a1ng, l\u01b0\u01a1ng 3P <\/strong>[9 n\u1ed9i dung]<\/strong><\/p>\n

        4.1 H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng l\u01b0\u01a1ng theo 3P<\/strong><\/span><\/h3>\n

        4.2 X\u00e2y d\u1ef1ng b\u1ea3ng l\u01b0\u01a1ng<\/strong> [60 b\u1ea3ng l\u01b0\u01a1ng<\/strong> tham kh\u1ea3o<\/strong>]<\/span><\/h3>\n

        5. S\u01a1 \u0111\u1ed3 v\u00e0 l\u01b0u \u0111\u1ed3 C\u00f4ng ty<\/strong><\/h3>\n

        5.1 S\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c<\/strong> [8 S\u0110TC v\u00e0 5 v\u00ed d\u1ee5]<\/strong><\/span><\/h3>\n

        5.2 L\u01b0u \u0111\u1ed3 C\u00f4ng ty <\/strong>[7 n\u1ed9i dung l\u01b0u \u0111\u1ed3]<\/strong><\/span><\/h3>\n

        6. C\u00e1ch th\u1ee9c x\u00e2y d\u1ef1ng t\u1eeb \u0111i\u1ec3n n\u0103ng l\u1ef1c <\/strong>[138 m\u1eabu bi\u1ec3u]<\/strong><\/h3>\n

        V\u00ed d\u1ee5 v\u1ec1 h\u1ec7 th\u1ed1ng t\u1eeb \u0111i\u1ec3n n\u0103ng l\u1ef1c c\u1ee7a 1 s\u1ed1 \u0111\u01a1n v\u1ecb.<\/em><\/span><\/p>\n

        7. H\u1ec7 th\u1ed1ng b\u1ea3n MTCV c\u00e1c ph\u00f2ng ban ch\u1ee9c n\u0103ng v\u00e0 c\u00e1c v\u1ecb tr\u00ed <\/strong>[22 ph\u00f2ng ban]<\/strong><\/p>\n

        7.1 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng Marketing [10 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.2 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng Kinh doanh – B\u00e1n h\u00e0ng [17 b\u1ea3n MTCV & 1 S\u0110TC]<\/span><\/strong><\/span><\/p>\n

        7.3 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng Cung \u1ee9ng [3 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.4 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng H\u00e0nh ch\u00ednh Nh\u00e2n s\u1ef1 <\/strong>[7 b\u1ea3n MTCV]<\/strong><\/span><\/span><\/p>\n

        7.5 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng K\u1ebf to\u00e1n [15 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.6 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng K\u1ebf ho\u1ea1ch [4 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.7 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c B\u1ed9 ph\u1eadn K\u1ef9 thu\u1eadt s\u1ea3n xu\u1ea5t [3 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.8 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c x\u01b0\u1edfng S\u1ea3n xu\u1ea5t [4 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.9 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng QA [4 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.10 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Ph\u00f2ng B\u1ea3o tr\u00ec [3 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.11 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u00e1c NV V\u0103n ph\u00f2ng kh\u00e1c thu\u1ed9c C\u00f4ng ty [5 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.12 Ph\u00f2ng Giao nh\u1eadn [7 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.13 Ph\u00f2ng IT [4 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.14 Ph\u00f2ng Kinh t\u1ebf – K\u1ebf ho\u1ea1ch [9 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.15 Ph\u00f2ng Nghi\u00ean c\u1ee9u ph\u00e1t tri\u1ec3n (R&D) <\/strong>[5 b\u1ea3n MTCV]<\/strong><\/span><\/span><\/p>\n

        7.16 T\u1ed5ng Kho [6 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.17 Ph\u00f2ng \u0111\u1eddi s\u1ed1ng [3 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.18 Ph\u00f2ng Thi\u1ebft k\u1ebf [5 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.19 Ph\u00f2ng Ti\u1ebfp th\u1ecb [8 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.20 Ph\u00f2ng Xu\u1ea5t Nh\u1eadp kh\u1ea9u [5 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.21 Ph\u00f2ng V\u1eadn t\u1ea3i [5 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.22 X\u00ed nghi\u1ec7p\/x\u01b0\u1edfng\/nh\u00e0 m\u00e1y s\u1ea3n xu\u1ea5t [19 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        7.23 C\u00e1c v\u1ecb tr\u00ed \u0111\u1eb7c th\u00f9 kh\u00e1c [36 b\u1ea3n MTCV]<\/span><\/strong><\/span><\/p>\n

        8. H\u1ec7 th\u1ed1ng c\u00e1c b\u00e0i thi tuy\u1ec3n d\u1ee5ng, b\u00e0i thi ph\u1ecfng v\u1ea5n <\/strong>[82 m\u1eabu bi\u1ec3u]<\/strong><\/p>\n

        8.1 H\u1ec7 th\u1ed1ng c\u00e2u h\u1ecfi ph\u1ecfng v\u1ea5n cho c\u00e1c v\u1ecb tr\u00ed <\/em><\/strong>[<\/em><\/strong>42 v\u1ecb tr\u00ed kh\u00e1c nhau<\/em><\/strong>]<\/em><\/strong><\/span><\/span><\/p>\n

        8.2 C\u00e1c b\u00e0i thi test cho c\u00e1c v\u1ecb tr\u00ed<\/em><\/strong> [22 v\u1ecb tr\u00ed kh\u00e1c nhau]<\/em><\/strong><\/span><\/span><\/p>\n

        8.3. H\u1ec7 th\u1ed1ng c\u00e1c b\u00e0i test IQ, EQ<\/em><\/strong><\/span><\/p>\n

        8.4 B\u00e0i Test T\u00ecnh Hu\u1ed1ng Nh\u00e2n S\u1ef1<\/em><\/strong><\/span><\/p>\n

        8.5 C<\/em><\/strong>\u00e1<\/em><\/strong>c b<\/em><\/strong>\u00e0<\/em><\/strong>i test kh<\/em><\/strong>\u00e1<\/em><\/strong>c<\/em><\/strong><\/span><\/p>\n

        8.6 K\u1ecbch b\u1ea3n Tuy\u1ec3n D\u1ee5ng<\/em><\/strong><\/span><\/p>\n

        8.7 \u0110i\u1ec1u Tra N\u0103ng l\u1ef1c c\u00e1c v\u1ecb tr\u00ed<\/em><\/strong><\/span><\/p>\n

        8.8 Bi\u1ec3u m\u1eabu K\u00e8m theo<\/em><\/strong><\/span><\/p>\n

        9<\/strong>.<\/strong> H\u1ec7 th\u1ed1ng ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9<\/strong><\/span><\/h2>\n

        9.1 B\u1ed9 K\u1ef9 n\u0103ng m\u1ec1m.<\/em><\/strong> [25 K\u1ef9 n\u0103ng]<\/em><\/strong><\/span><\/span><\/p>\n

        9.2 Ch\u01b0\u01a1ng tr\u00ecnh k\u00e8m c\u1eb7p nh\u00e2n vi\u00ean <\/em><\/strong>[3 c\u00f4ng c\u1ee5 ch\u00ednh: 4Ps, EDAC, FBI]<\/em><\/strong><\/span><\/span><\/p>\n

        9.3 Ma tr\u1eadn k\u1ef9 n\u0103ng<\/em><\/strong><\/span><\/p>\n

        9.4 Sales training <\/em><\/strong>[7 K\u1ef9 n\u0103ng v\u00e0 n\u1ed9i dung]<\/em><\/strong><\/span><\/span><\/p>\n

        9.5 T\u00e0i li\u1ec7u \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u1edbi <\/em><\/strong>[2 n\u1ed9i dung]<\/em><\/strong><\/span><\/span><\/p>\n

        9.6 TeamBuilding<\/em><\/strong> [3 n\u1ed9i dung]<\/span> \u2013 100 ph\u01b0\u01a1ng ph\u00e1p<\/em><\/strong><\/span><\/p>\n

        10. Qu\u1ea3n tr\u1ecb h\u00e0nh ch\u00ednh <\/strong>[20 b\u1ed9 QT chu\u1ea9n, 40 m\u1eabu s\u1ed5 tay nh\u00e2n s\u1ef1, 36 h\u1ee3p \u0111\u1ed3ng]<\/strong><\/span><\/h2>\n

        10.1 Quy tr\u00ecnh qu\u1ea3n l\u00fd th\u01b0 vi\u1ec7n<\/em><\/strong><\/span><\/p>\n

        10.2 Quy tr\u00ecnh s\u1eeda ch\u1eefa<\/em><\/strong><\/span><\/p>\n

        10.3 Quy tr\u00ecnh b\u1ea3o h\u00e0nh, b\u1ea3o tr\u00ec<\/em><\/strong><\/span><\/p>\n

        10.4 Quy tr\u00ecnh t\u1ed5 ch\u1ee9c v\u00e0 qu\u1ea3n l\u00fd cu\u1ed9c h\u1ecdp<\/em><\/strong><\/span><\/p>\n

        10.5 Quy tr\u00ecnh qu\u1ea3n l\u00fd con d\u1ea5u<\/em><\/strong><\/span><\/p>\n

        10.6 Quy tr\u00ecnh ti\u1ebfp kh\u00e1ch<\/em><\/strong><\/span><\/p>\n

        10.7 Quy tr\u00ecnh qu\u1ea3n l\u00fd v\u0103n b\u1ea3n \u0111\u1ebfn, \u0111i<\/em><\/strong><\/span><\/p>\n

        10.8 Quy tr\u00ecnh qu\u1ea3n l\u00fd v\u0103n ph\u00f2ng ph\u1ea9m<\/em><\/strong><\/span><\/p>\n

        10.9 Quy \u0111\u1ecbnh ch\u1ebf \u0111\u1ed9 c\u00f4ng t\u00e1c ph\u00ed<\/em><\/strong><\/span><\/p>\n

        10.10 <\/em><\/strong>Quy \u0111\u1ecbnh qu\u1ea3n l\u00fd v\u00e0 s\u1eed d\u1ee5ng xe \u00f4 t\u00f4<\/em><\/strong><\/span><\/p>\n

        10.11 Quy \u0111\u1ecbnh qu\u1ea3n l\u00fd h\u1ed3 s\u01a1<\/em><\/strong><\/span><\/p>\n

        10.12 Quy \u0111\u1ecbnh qu\u1ea3n l\u00fd t\u00e0i li\u1ec7u<\/em><\/strong><\/span><\/p>\n

        10.13 Quy tr\u00ecnh so\u1ea1n th\u1ea3o v\u0103n b\u1ea3n<\/em><\/strong><\/span><\/p>\n

        10.14 Quy tr\u00ecnh t\u1ed5 ch\u1ee9c h\u1ed9i ngh\u1ecb<\/em><\/strong><\/span><\/p>\n

        10.15 Quy tr\u00ecnh qu\u1ea3n l\u00fd bi\u1ec3u m\u1eabu<\/em><\/strong><\/span><\/p>\n

        10.16 Quy tr\u00ecnh x\u1eed l\u00fd th\u00f4ng tin<\/em><\/strong><\/span><\/p>\n

        10.17 Quy tr\u00ecnh ki\u1ec3m so\u00e1t nh\u00e2n vi\u00ean, kh\u00e1ch ra v\u00e0o c\u1ed5ng<\/em><\/strong><\/span><\/p>\n

        10.18 Quy tr\u00ecnh qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, h\u00e0ng h\u00f3a ra v\u00e0o c\u1ed5ng<\/em><\/strong><\/span><\/p>\n

        10.19 <\/em><\/strong>Quy tr\u00ecnh qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n<\/em><\/strong><\/span><\/p>\n

        10.20 <\/em><\/strong>C\u00e1c m\u1eabu s\u1ed5 tay nh\u00e2n vi\u00ean <\/em><\/strong>[<\/em><\/strong>h\u01a1n 40 m\u1eabu<\/em><\/strong>]<\/em><\/strong><\/span><\/p>\n

        10.21 S\u01b0u t\u1ea7m c\u00e1c m\u1eabu bi\u1ec3u h\u1ee3p \u0111\u1ed3ng <\/em><\/strong>[36 m\u1eabu h\u1ee3p \u0111\u1ed3ng c\u00e1c lo\u1ea1i]<\/em><\/strong><\/span><\/span><\/p>\n

        11. H\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 <\/strong>[21 quy tr\u00ecnh v\u00e0 quy ch\u1ebf]<\/strong><\/span><\/h2>\n

        11.1 Quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean<\/strong> [14 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.2 Quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng nh\u00e2n s\u1ef1 cao c\u1ea5p<\/strong><\/span><\/p>\n

        11.3 Quy tr\u00ecnh th\u1eed vi\u1ec7c, h\u1ecdc vi\u1ec7c <\/strong>[10 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.4 Quy tr\u00ecnh th\u1ef1c t\u1eadp <\/strong>[8 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.5 Quy \u0111\u1ecbnh Qu\u1ea3n tr\u1ecb vi\u00ean t\u1eadp s\u1ef1 <\/strong>[6 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.6 Quy tr\u00ecnh \u0111\u00e0o t\u1ea1o b\u00ean ngo\u00e0i <\/strong>[13 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.7 Quy tr\u00ecnh \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 <\/strong>[5 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.8 Quy tr\u00ecnh \u0111\u00e0o t\u1ea1o h\u1ed9i nh\u1eadp \u2013 Orientation <\/strong>[4 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.9 Quy tr\u00ecnh ngh\u1ec9 vi\u1ec7c <\/strong>[8 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.10 Quy tr\u00ecnh ngh\u1ec9 ph\u00e9p, vi\u1ec7c ri\u00eang <\/strong>[4 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.11 Quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean <\/strong>[7 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.12 Quy \u0111\u1ecbnh t\u00ednh va tr\u1ea3 l\u01b0\u01a1ng <\/strong>[2 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.13 Quy tr\u00ecnh ho\u1ea1ch \u0111\u1ecbnh nh\u00e2n s\u1ef1<\/strong> [8 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.14 Quy \u0111\u1ecbnh qu\u1ea3n l\u00fd gi\u1edd c\u00f4ng lao \u0111\u1ed9ng <\/strong>[4 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.15 Quy tr\u00ecnh s\u1eed l\u00fd khi\u1ebfu n\u1ea1i <\/strong>[6 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/span><\/p>\n

        11.16 Quy \u0111\u1ecbnh ch\u1ea5m d\u1ee9t, t\u1ea1m ho\u00e3n H\u0110L\u0110 <\/strong><\/span>[1 bi\u1ec3u m\u1eabu]<\/strong><\/span><\/p>\n

        11.17 Quy ch\u1ebf t\u1ed5 ch\u1ee9c ph\u00f2ng nh\u00e2n s\u1ef1 <\/strong>[4 n\u1ed9i dung]<\/strong><\/span><\/span><\/p>\n

        11.18 M\u1eabu bi\u1ec3u, quy tr\u00ecnh qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 kh\u00e1c c\u1ee7a C\u00f4ng ty <\/strong><\/span><\/p>\n

        11.19 C\u01a1 Ch\u1ebf L\u01b0\u01a1ng Case Study<\/strong><\/span><\/p>\n

        11.20 M\u1eabu Quy Chu\u1ea9n Nh\u00e2n S\u1ef1<\/strong><\/span><\/p>\n

        11.21 Setup Nh\u00e2n S\u1ef1 C\u00f4ng Ty<\/strong><\/span><\/p>\n

        12<\/strong>. <\/strong>Qu\u1ea3n Tr\u1ecb B\u00e1n H\u00e0ng<\/strong><\/span><\/h2>\n

        12.1 S\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c v\u00e0 M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c<\/em><\/strong> [17 b\u1ea3n MTCV]<\/em><\/strong><\/span><\/p>\n

        12.2 Quy tr\u00ecnh b\u00e1n h\u00e0ng, mua h\u00e0ng, CSKH v\u00e0 thu h\u1ed3i c\u00f4ng n\u1ee3 <\/em><\/strong>[12 n\u1ed9i dung]<\/em><\/strong><\/span><\/p>\n

        12.3 Qu\u1ea3n tr\u1ecb b\u00e1n h\u00e0ng \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean kinh doanh <\/em><\/strong>[22 n\u1ed9i dung]<\/em><\/strong><\/span><\/p>\n

        13. Qu\u1ea3n Tr\u1ecb Marketing<\/strong><\/span><\/h2>\n

        13.1 Qu\u1ea3n Tr\u1ecb Digital Marketing<\/em><\/strong> [6 n\u1ed9i dung]<\/em><\/strong><\/span><\/p>\n

        13.2 M\u00f4 T\u1ea3 C\u00f4ng Vi\u1ec7c ph\u00f2ng Marketing <\/em><\/strong>[10 b\u1ea3n MTCV]<\/em><\/strong><\/span><\/p>\n

        13.3 L\u00fd thuy\u1ebft \u0111\u00e0o t\u1ea1o Marketing <\/em><\/strong>[22 n\u1ed9i dung]<\/em><\/strong><\/span><\/p>\n

        14. Qu\u1ea3n Tr\u1ecb T\u00e0i Ch\u00ednh – K\u1ebf To\u00e1n <\/strong>[13 n\u1ed9i dung qu\u1ea3n tr\u1ecb]<\/strong><\/p>\n

        15. X\u00e2y d\u1ef1ng V\u0103n h\u00f3a doanh nghi\u1ec7p <\/strong>[19 n\u1ed9i dung bi\u1ec3u m\u1eabu]<\/strong><\/p>\n

        16. X\u00e2y d\u1ef1ng ti\u00eau chu\u1ea9n 5S <\/strong>[12 n\u1ed9i dung]<\/strong><\/p>\n

        17. H\u1ee3p \u0110\u1ed3ng Lao \u0110\u1ed9ng <\/strong>[7 m\u1eabu H\u0110]<\/strong><\/p>\n

        18. Qu\u1ea3n L\u00fd H\u00e0ng t\u1ed3n kho<\/strong><\/p>\n

        19. B\u1ea3ng t\u00ednh l\u01b0\u01a1ng – ch\u1ea5m c\u00f4ng<\/strong><\/p>\n

        20. T\u00e0i li\u1ec7u \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c m\u1ed9t s\u1ed1 b\u1ed9 ph\u1eadn <\/strong>[26 t\u00e0i li\u1ec7u]<\/strong><\/p>\n

        21. 240+ M\u1eabu ch\u1ee9ng t\u1eeb k\u1ebf to\u00e1n th\u00f4ng d\u1ee5ng <\/strong>[8 m\u1ee5c v\u1edbi 240 bi\u1ec3u m\u1eabu]<\/strong><\/p>\n

        22. 130+ Bi\u1ec3u m\u1eabu th\u1ed1ng k\u00ea trong doanh nghi\u1ec7p <\/strong>[6 nh\u00f3m v\u1edbi 130 bi\u1ec3u m\u1eabu]<\/strong><\/p>\n

        23. TCBD t\u00e0i li\u1ec7u nh\u00e2n s\u1ef1 kh\u00e1c<\/strong><\/p>\n

        24. B\u1ed9 forms L\u1eadp k\u1ebf ho\u1ea1ch kinh doanh c\u00f4ng ty <\/strong>[8 l\u0129nh v\u1ef1c 36 bi\u1ec3u m\u1eabu]<\/strong><\/p>\n

        25. FREE Owner Business coaching: <\/strong>1,5 gi\u1edd v\u1ec1 \u201cH\u1ec7 th\u1ed1ng doanh nghi\u1ec7p\u201d<\/strong><\/p>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        TCBD DANH M\u1ee4C T\u00c0I LI\u1ec6U trong USB H\u1ec7 th\u1ed1ng N\u1ed9i Quy Quy Ch\u1ebf [18 m\u1eabu n\u1ed9i quy] H\u1ec7 th\u1ed1ng KPI [\u0111\u1ea7y \u0111\u1ee7] 2.1 Quy tr\u00ecnh x\u00e2y d\u1ef1ng KPI H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng KPI Quy tr\u00ecnh v\u00e0 Bi\u1ec3u m\u1eabu x\u00e2y d\u1ef1ng KPI theo BSC V\u00ed d\u1ee5 x\u00e2y d\u1ef1ng KPI theo m\u00f4 h\u00ecnh BSC V\u00ed d\u1ee5 Quy…<\/p>\n","protected":false},"author":1,"featured_media":4976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13,16,11,12,24],"tags":[57],"class_list":["post-4969","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bai-viet","category-chien-luoc-va-thuc-thi","category-kien-thuc-kinh-doanh","category-quan-tri-doanh-nghiep","category-quan-tri-nhan-su-va-doi-ngu","tag-usb-tai-lieu-phat-trien-doanh-nghiep"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts\/4969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/comments?post=4969"}],"version-history":[{"count":7,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts\/4969\/revisions"}],"predecessor-version":[{"id":13521,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts\/4969\/revisions\/13521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/media\/4976"}],"wp:attachment":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/media?parent=4969"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/categories?post=4969"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/tags?post=4969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}