{"id":3829,"date":"2026-02-10T11:21:28","date_gmt":"2026-02-10T04:21:28","guid":{"rendered":"https:\/\/thomastrinhtoan.com\/?p=3829"},"modified":"2026-02-10T11:21:28","modified_gmt":"2026-02-10T04:21:28","slug":"12-buoc-xay-dung-bo-quy-trinh-thao-tac-chuan","status":"publish","type":"post","link":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/12-buoc-xay-dung-bo-quy-trinh-thao-tac-chuan\/","title":{"rendered":"12 b\u01b0\u1edbc x\u00e2y d\u1ef1ng b\u1ed9 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n"},"content":{"rendered":"<p style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong>Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n SOP &#8211; B\u00e0i vi\u1ebft m\u00f4 t\u1ea3 12 b\u01b0\u1edbc ch\u00ednh v\u00e0 05 nguy\u00ean t\u1eafc gi\u00fap b\u1ea1n v\u00e0 c\u00f4ng ty x\u00e2y d\u1ef1ng b\u1ed9 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n SOP &#8211; <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/en.wikipedia.org\/wiki\/Standard_operating_procedure\">Standard Operating Process<\/a><\/span> &#8211; v\u00e0 \u0111\u01b0a v\u00e0o v\u1eadn h\u00e0nh m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n nh\u1ea5t.<\/strong><\/span><\/p>\n<hr \/>\n<h2><span style=\"color: #008080;\">T\u1ea7m quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh thao t\u00e1c chu\u1ea9n &#8211; SOP<\/span><\/h2>\n<h3><span style=\"color: #ff6600;\">Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n l\u00e0 g\u00ec?<\/span><\/h3>\n<p><span style=\"color: #008080;\"><strong>Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n<\/strong>\u00a0(ti\u1ebfng Anh: Standard Operating Procedure &#8211; SOP) l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng\u00a0<a style=\"color: #008080;\" href=\"https:\/\/vi.wikipedia.org\/wiki\/Quy_tr%C3%ACnh\">quy tr\u00ecnh<\/a>, \u0111\u01b0\u1ee3c t\u1ea1o ra \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn v\u00e0 duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c. Quy tr\u00ecnh chu\u1ea9n gi\u00fap tr\u00e1nh kh\u1ecfi c\u00e1c s\u01a1 s\u00f3t n\u1ebfu l\u00e0m theo \u0111\u00fang c\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh, n\u00f3 c\u0169ng gi\u00fap ng\u01b0\u1eddi m\u1edbi nhanh ch\u00f3ng l\u00e0m quen v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c.<\/span><\/p>\n<p><span style=\"color: #008080;\">C\u00e1c quy tr\u00ecnh thao t\u00e1c chu\u1ea9n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau, bao g\u1ed3m y t\u1ebf, h\u00e0ng kh\u00f4ng, k\u1ef9 thu\u1eadt, gi\u00e1o d\u1ee5c, c\u00f4ng nghi\u1ec7p, kinh doanh, th\u01b0\u01a1ng m\u1ea1i v\u00e0 c\u1ea3 qu\u00e2n s\u1ef1.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\">Vai tr\u00f2 c\u1ee7a Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n SOP trong doanh nghi\u1ec7p<\/span><\/h3>\n<p><span style=\"color: #008080;\">M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a doanh nghi\u1ec7p khi \u0111\u1eb7t ra quy chu\u1ea9n SOP l\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng m\u00e0 v\u1eabn ti\u1ebft ki\u1ec7m th\u1eddi gian, duy tr\u00ec ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng. Trong b\u1ea5t k\u1ef3 l\u0129nh v\u1ef1c kinh doanh n\u00e0o, t\u1eebng b\u1ed9 ph\u1eadn s\u1ebd c\u00f3 SOP kh\u00e1c nhau. \u0110\u1ed3ng th\u1eddi, vi\u1ec7c \u00e1p d\u1ee5ng SOP trong doanh nghi\u1ec7p c\u0169ng gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m nguy\u00ean v\u1eadt li\u1ec7u, tr\u00e1nh t\u00ecnh tr\u1ea1ng l\u00e3ng ph\u00ed.<\/span><\/p>\n<p><span style=\"color: #008080;\">\u0110\u1ed1i v\u1edbi c\u00e1c v\u1ecb tr\u00ed Qu\u1ea3n l\u00fd trong doanh nghi\u1ec7p, SOP l\u00e0 c\u01a1 s\u1edf h\u01b0\u1edbng d\u1eabn, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u1edbi, c\u0169ng l\u00e0 ti\u00eau chu\u1ea9n \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hay ph\u00e2n lo\u1ea1i nh\u00e2n vi\u00ean. T\u1eeb quy tr\u00ecnh SOP c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn, l\u00e3nh \u0111\u1ea1o c\u00f3 c\u01a1 s\u1edf \u0111\u1ec1 b\u1ea1t, khen th\u01b0\u1edfng ho\u1eb7c k\u1ef7 lu\u1eadt nh\u00e2n vi\u00ean. Do v\u1eady, vi\u1ec7c tu\u00e2n th\u1ee7 th\u1ef1c hi\u1ec7n SOP trong doanh nghi\u1ec7p l\u00e0 r\u1ea5t quan tr\u1ecdng.<\/span><\/p>\n<hr \/>\n<h2><span style=\"color: #008080;\">12 b\u01b0\u1edbc x\u00e2y d\u1ef1ng b\u1ed9 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n &#8211; SOP<\/span><\/h2>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 0: R\u00e0 so\u00e1t l\u1ea1i <span style=\"color: #008080;\"><a style=\"color: #008080;\" href=\"https:\/\/thomastrinhtoan.com\/courses\/chuyen-de-system-he-thong-cho-doanh-nghiep\/\">9 b\u01b0\u1edbc x\u00e2y d\u1ef1ng H\u1ec7 th\u1ed1ng<\/a> <\/span>doanh nghi\u1ec7p<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\"><a style=\"color: #008080;\" href=\"https:\/\/thomastrinhtoan.com\/courses\/chuyen-de-system-he-thong-cho-doanh-nghiep\/\"><em>Xem th\u00eam v\u1ec1 module &#8220;H\u1ec7 th\u1ed1ng&#8221; trong kho\u00e1 hu\u1ea5n luy\u1ec7n 10 tu\u1ea7n Mentoring<\/em><\/a><\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh y\u00eau c\u1ea7u, m\u1ee5c \u0111\u00edch, ph\u1ea1m vi \u00e1p d\u1ee5ng<\/strong><strong> c\u1ee7a Quy tr\u00ecnh chu\u1ea9n<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">\u00c1p d\u1ee5ng ti\u00eau chu\u1ea9n m\u1edbi, t\u00e1i c\u1ea5u tr\u00fac, n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng, do y\u00eau c\u1ea7u c\u1ee7a c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd<\/span><\/li>\n<li><span style=\"color: #008080;\">X\u00e1c \u0111\u1ecbnh b\u1ea3n ch\u1ea5t c\u1ee7a quy tr\u00ecnh l\u00e0 g\u00ec? Th\u00f4ng th\u01b0\u1eddng l\u00e0 g\u00eda tr\u1ecb t\u0103ng th\u00eam mang l\u1ea1i c\u1ee7a quy tr\u00ecnh.<\/span><\/li>\n<li><span style=\"color: #008080;\">Quy tr\u00ecnh c\u1ea7n tu\u00e2n th\u1ee7 c\u00e1c m\u1ee5c ti\u00eau, ch\u00ednh s\u00e1ch c\u1ee7a t\u1ed5 ch\u1ee9c nh\u01b0 th\u1ebf n\u00e0o?<\/span><\/li>\n<li><span style=\"color: #008080;\"><strong>\u00dd ngh\u0129a: <\/strong>to\u00e0n b\u1ed9 c\u00e1c b\u01b0\u1edbc c\u00f4ng vi\u1ec7c, ph\u01b0\u01a1ng ph\u00e1p ki\u1ec3m so\u00e1t, t\u1ea7n su\u1ea5t, th\u1eddi h\u1ea1n s\u1ebd d\u1ef1a tr\u00ean m\u1ee5c \u0111\u00edch thi\u1ebft l\u1eadp quy tr\u00ecnh.<\/span><\/li>\n<li><span style=\"color: #008080;\">Ph\u1ea1m vi \u0111i\u1ec1u ch\u1ec9nh c\u00f3 th\u1ec3 l\u00e0 to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c, theo b\u1ed9 ph\u1eadn, theo c\u00e1 nh\u00e2n, theo th\u1eddi gian, kh\u00f4ng gian, l\u0129nh v\u1ef1c<\/span><\/li>\n<li><span style=\"color: #008080;\">Quy tr\u00ecnh l\u00e0 vi\u1ec7c chu\u1ea9n ho\u00e1 vi\u1ec7c th\u1ef1c hi\u1ec7n m\u1ed9t nhi\u1ec7m v\u1ee5 n\u00e0o? Do ph\u00f2ng ban n\u00e0o ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh?<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh \u201cs\u1ed1 b\u01b0\u1edbc\u201d c\u00f4ng vi\u1ec7c \u0111\u1ec3 ho\u00e0n th\u00e0nh qu\u00e1 \btr\u00ecnh<\/strong><strong> 1 c\u00f4ng vi\u1ec7c cho m\u1ed7i quy tr\u00ecnh thao t\u00e1c chu\u1ea9n<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">Kh\u00f4ng c\u00f3 quy chu\u1ea9n cho vi\u1ec7c x\u00e1c \u0111\u1ecbnh bao nhi\u00eau b\u01b0\u1edbc c\u00f4ng vi\u1ec7c l\u00e0 h\u1ee3p l\u00fd.<\/span><\/li>\n<li><span style=\"color: #008080;\">Th\u1ef1c t\u1ebf, m\u1ed9t quy tr\u00ecnh c\u00f3 th\u1ec3 t\u1eeb 5 \u2013 20 b\u01b0\u1edbc, tuy nhi\u00ean n\u00ean t\u1eeb 8-15 b\u01b0\u1edbc l\u00e0 ph\u00f9 h\u1ee3p.<\/span><\/li>\n<li><span style=\"color: #008080;\">Quy tr\u00ecnh c\u00f3 qu\u00e1 nhi\u1ec1u b\u01b0\u1edbc s\u1ebd d\u1eabn \u0111\u1ebfn r\u1eafc r\u1ed1i trong vi\u1ec7c ki\u1ec3m so\u00e1t, ng\u01b0\u1ee3c l\u1ea1i th\u00ec s\u1ebd d\u1eabn \u0111\u1ebfn kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 ki\u1ec3m so\u00e1t.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #ff6600;\"><strong><em>B\u00ean c\u1ea1nh \u0111\u00f3, \u0111\u1ec3 ph\u00e2n t\u00edch c\u00e1c b\u01b0\u1edbc trong m\u1ed9t quy tr\u00ecnh,<\/em><\/strong><strong><em> \u0111\u1ea3m b\u1ea3o c\u00f3 hi\u1ec7u qu\u1ea3 v\u00e0 ng\u0103n ng\u1eeba c\u00e1c r\u1ee7i ro, <\/em><\/strong><strong><em>c\u1ea7n d\u1ef1a v\u00e0o c\u00e1c y\u1ebfu t\u1ed1 sau:<\/em><\/strong><\/span><\/p>\n<h4><span style=\"color: #008080;\"><strong>\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh SIPOC t\u1ea1i t\u1eebng b\u01b0\u1edbc \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n:<\/strong><\/span><\/h4>\n<ul>\n<li><span style=\"color: #008080;\">Supply: c\u00e1c b\u1ed9 ph\u1eadn \u0111\u1ea7u v\u00e0o, b\u1eaft \u0111\u1ea7u t\u1eeb b\u1ed9 ph\u1eadn ph\u00f2ng ban hay t\u1ed5 ch\u1ee9c n\u00e0o<\/span><\/li>\n<li><span style=\"color: #008080;\">Input: \u0111\u1ea7u v\u00e0o c\u1ee7a quy tr\u00ecnh g\u1ed3m nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o?<\/span><\/li>\n<li><span style=\"color: #008080;\">Process: Vi\u1ec7c th\u1ef1c thi c\u00e1c b\u01b0\u1edbc ch\u00ednh c\u1ee7a Quy tr\u00ecnh t\u1ea1i b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng chuy\u00ean m\u00f4n.<\/span><\/li>\n<li><span style=\"color: #008080;\">Output: \u0111\u1ea7u ra c\u1ee7a quy tr\u00ecnh g\u1ed3m c\u1ea5u th\u00e0nh c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 n\u00e0o? GTGT l\u00e0 g\u00ec?<\/span><\/li>\n<li><span style=\"color: #008080;\">Customers: Ai l\u00e0 ng\u01b0\u1eddi nh\u1eadn s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra c\u1ee7a Quy tr\u00ecnh \u2013 \u0111\u00f3 l\u00e0 Kh\u00e1ch h\u00e0ng, c\u00f3 th\u1ec3 l\u00e0 ph\u00f2ng ban, b\u1ed9 ph\u1eadn ho\u1eb7c ch\u00ednh l\u00e0 ch\u1ee7 c\u00f4ng ty\u2026<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4676 size-large\" src=\"http:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/12-buoc-thiet-lap-quy-trinh-thao-tac-chuan-1024x543.png\" alt=\"12 b\u01b0\u1edbc x\u00e2y d\u1ef1ng quy tr\u00ecnh thao t\u00e1c chu\u1ea9n SOP\" width=\"1020\" height=\"541\" srcset=\"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/12-buoc-thiet-lap-quy-trinh-thao-tac-chuan-1024x543.png 1024w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/12-buoc-thiet-lap-quy-trinh-thao-tac-chuan-300x159.png 300w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/12-buoc-thiet-lap-quy-trinh-thao-tac-chuan-768x407.png 768w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/12-buoc-thiet-lap-quy-trinh-thao-tac-chuan.png 1170w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<h4><span style=\"color: #008080;\"><strong>S\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p 5W+1H \u0111\u1ec3 ho\u00e0n ch\u1ec9nh 1 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n<\/strong><\/span><\/h4>\n<ul>\n<li><span style=\"color: #008080;\">What: C\u00e1c b\u01b0\u1edbc \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t c\u00f4ng vi\u1ec7c nh\u1ea5t \u0111\u1ecbnh l\u00e0 g\u00ec?<\/span><\/li>\n<li><span style=\"color: #008080;\">Why: T\u1ea1i sao ph\u1ea3i th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc n\u00e0y v\u00e0 t\u1ea1i sao ph\u1ea3i l\u00e0m quy tr\u00ecnh n\u00e0y?<\/span><\/li>\n<li><span style=\"color: #008080;\">Who: Ai &#8211; ph\u00f2ng ban n\u00e0o th\u1ef1c hi\u1ec7n b\u01b0\u1edbc n\u00e0y trong quy tr\u00ecnh<\/span><\/li>\n<li><span style=\"color: #008080;\">When: Khi n\u00e0o th\u00ec c\u1ea7n ho\u00e0n th\u00e0nh m\u1ed9t b\u01b0\u1edbc, m\u1ed9t quy tr\u00ecnh? theo khung th\u1eddi gian ho\u1eb7c theo deadline.<\/span><\/li>\n<li><span style=\"color: #008080;\">Where: Quy th\u1ef1c hi\u1ec7n trong kh\u00f4ng gian n\u00e0o? khu v\u1ef1c n\u00e0o, t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m n\u00e0o&#8230;?<\/span><\/li>\n<li><span style=\"color: #008080;\">How: L\u00e0m th\u1ebf n\u00e0o th\u1ef1c hi\u1ec7n, ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t nh\u1ea5t l\u00e0 g\u00ec?<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #008080;\"><strong>S\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p 5M v\u00e0<\/strong><strong> 1I \u0111\u1ec3\u00a0<\/strong><strong>x\u00e1c \u0111\u1ecbnh c\u00e1c ngu\u1ed3n l\u1ef1c th\u1ef1c hi\u1ec7n 1 quy tr\u00ecnh.<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #008080;\">Man: con ng\u01b0\u1eddi.<\/span><\/li>\n<li><span style=\"color: #008080;\">Money: T\u00e0i ch\u00ednh.<\/span><\/li>\n<li><span style=\"color: #008080;\">Machine: M\u00e1y m\u00f3c.<\/span><\/li>\n<li><span style=\"color: #008080;\">Material: Nguy\u00ean v\u1eadt li\u1ec7u.<\/span><\/li>\n<li><span style=\"color: #008080;\">Method: Ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c.<\/span><\/li>\n<li><span style=\"color: #008080;\">Information: Ngu\u1ed3n v\u00e0 c\u00e1ch x\u1eed l\u00fd th\u00f4ng tin hi\u1ec7u qu\u1ea3.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 3: X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ki\u1ec3m so\u00e1t \u2013 \u201c\u0111i\u1ec3m duy\u1ec7t\u201d trong 1 quy tr\u00ecnh chu\u1ea9n<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">Vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ki\u1ec3m so\u00e1t ch\u00ednh l\u00e0 <strong>th\u1ef1c hi\u1ec7n ch\u1ee9c n\u0103ng ki\u1ec3m tra c\u1ee7a nh\u00e0 qu\u1ea3n tr\u1ecb.<\/strong><\/span><\/li>\n<li><span style=\"color: #008080;\">V\u1ec1 nguy\u00ean t\u1eafc c\u00f3 bao nhi\u00eau b\u01b0\u1edbc c\u00f4ng vi\u1ec7c, s\u1ebd c\u00f3 b\u1ea5y nhi\u00eau \u0111i\u1ec3m ki\u1ec3m so\u00e1t, nh\u01b0ng do c\u00e1c ngu\u1ed3n l\u1ef1c kh\u00f4ng \u0111\u1ee7, do v\u1eady t\u1ed5 ch\u1ee9c ch\u1ec9 thi\u1ebft l\u1eadp c\u00e1c \u0111i\u1ec3m ki\u1ec3m so\u00e1t tr\u1ecdng y\u1ebfu.<\/span><\/li>\n<li><span style=\"color: #008080;\">C\u00e1c \u0111i\u1ec3m ki\u1ec3m so\u00e1t tr\u1ecdng y\u1ebfu tu\u00e2n theo quy t\u1eafc Pareto 80\/20.<\/span><\/li>\n<li><span style=\"color: #008080;\">L\u01b0u \u00fd l\u00e0 c\u00e0ng \u00edt \u0111i\u1ec3m duy\u1ec7t \u2013 quy tr\u00ecnh c\u00e0ng hi\u1ec7u qu\u1ea3. Phu thu\u1ed9c r\u1ea5t nhi\u1ec1u v\u00e0o vi\u1ec7c ph\u00e2n quy\u1ec1n v\u00e0 giao quy\u1ec1n. \u0110\u1ed9 tin c\u1eady v\u00e0 \u0111\u00e1p \u1ee9ng l\u00f2ng tin, ho\u1eb7c ph\u00e2n \u0111\u1ecbnh tr\u00e1ch nhi\u1ec7m r\u00f5 r\u00e0ng.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc <\/strong><strong>4: <\/strong><strong>X\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n t\u1eebng b\u01b0\u1edbc trong m\u1ed7i quy tr\u00ecnh<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">M\u1ed7i b\u01b0\u1edbc c\u00f4ng vi\u1ec7c, c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh b\u01b0\u1edbc \u0111\u00f3 do b\u1ed9 ph\u1eadn\/c\u00e1 nh\u00e2n n\u00e0o th\u1ef1c hi\u1ec7n.<\/span><\/li>\n<li><span style=\"color: #008080;\">C\u00f3 nhi\u1ec1u quy tr\u00ecnh, c\u1ea7n x\u00e1c \u0111\u1ecbnh ch\u1eb7t ch\u1ebd h\u01a1n qua: ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n ch\u00ednh, ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n ph\u1ee5, ng\u01b0\u1eddi h\u1ed7 tr\u1ee3.<\/span><\/li>\n<li><span style=\"color: #008080;\">\u0110\u00e2y l\u00e0 ng\u01b0\u1eddi ho\u1eb7c b\u1ed9 ph\u1eadn ch\u1ecbu tr\u00e1ch nhi\u1ec7m ch\u00ednh.<\/span><\/li>\n<li><span style=\"color: #008080;\">Ph\u00e2n n\u00e0y tr\u1ea3 l\u1eddi r\u00f5 r\u00e0ng c\u00e2u h\u1ecfi \u201cWHO\u201d c\u1ee7a 1 B\u1ea3n k\u1ebf ho\u1ea1ch th\u1ef1c thi h\u00e0nh \u0111\u1ed9ng\u2026<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 5: X\u00e1c \u0111\u1ecbnh t\u00e0i li\u1ec7u ph\u1ea3i tu\u00e2n theo, t\u00e0i li\u1ec7u tham chi\u1ebfu, ph\u1ea7n m\u1ec1m v\u00e0 h\u1ed3 s\u01a1<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">C\u00f3 c\u00e1c v\u0103n b\u1ea3n t\u00e0i li\u1ec7u \u0111\u1ecbnh s\u1eb5n c\u1ee7a c\u00f4ng ty, c\u00f3 c\u00e1c quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 n\u01b0\u1edbc, c\u1ee7a ng\u00e0nh\u2026 c\u00e1c quy tr\u00ecnh ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c quy \u0111\u1ecbnh n\u00e0y.<\/span><\/li>\n<li><span style=\"color: #008080;\">N\u1ebfu co, c\u1ea7n ghi r\u00f5 phi\u00ean b\u1ea3n, ng\u00e0y ban h\u00e0nh, n\u01a1i tham chi\u1ebfu ho\u1eb7c ch\u01b0\u01a1ng m\u1ee5c r\u00f5 r\u00e0ng \u0111\u1ec3 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n nhanh ch\u00f3ng t\u00ecm \u0111\u01b0\u1ee3c.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 6: X\u00e1c \u0111\u1ecbnh ph\u01b0\u01a1ng ph\u00e1p ki\u1ec3m so\u00e1t c\u00e1c b\u01b0\u1edbc c\u00f4ng vi\u1ec7c.<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">B\u1ea3ng ki\u1ec3m so\u00e1t qu\u00e1 tr\u00ecnh l\u00e0 m\u1ed9t t\u00e0i li\u1ec7u ri\u00eang, ph\u1ee5c v\u1ee5 cho vi\u1ec7c di\u1ec5n gi\u1ea3i qu\u00e1 tr\u00ecnh.<\/span><\/li>\n<li><span style=\"color: #008080;\">Nhi\u1ec1u t\u1ed5 ch\u1ee9c \u0111\u01b0a b\u1ea3ng ki\u1ec3m so\u00e1t qu\u00e1 tr\u00ecnh l\u00e0 m\u1ed9t t\u00e0i li\u1ec7u c\u1ee7a h\u1ec7 th\u1ed1ng, nh\u01b0ng nhi\u1ec1u t\u1ed5 ch\u1ee9c ch\u1ec9 coi n\u00f3 l\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 cho vi\u1ec7c x\u00e2y d\u1ef1ng qu\u00e1 tr\u00ecnh.<\/span><\/li>\n<li><span style=\"color: #008080;\">C\u00e1c n\u1ed9i dung trong b\u1ea3ng ki\u1ec3m so\u00e1t: C\u00f4ng \u0111o\u1ea1n, \u0111i\u1ec3m ki\u1ebfm so\u00e1t, thi\u1ebft b\u1ecb s\u1eed d\u1ee5ng, t\u1ea7n su\u1ea5t, t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn, ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n, h\u1ed3 s\u01a1\u2026<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 7: X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m c\u1ea7n ki\u1ec3m tra th\u1eed nghi\u1ec7m trong quy tr\u00ecnh<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">M\u1ee5c \u0111\u00edch c\u1ee7a th\u1eed nghi\u1ec7m l\u00e0 x\u00e1c \u0111\u1ecbnh xem c\u00e1c c\u00f4ng vi\u1ec7c c\u00f3 th\u1ef1c hi\u1ec7n \u0111\u00fang theo ti\u00eau chu\u1ea9n \u0111\u1ec1 ra hay kh\u00f4ng?<\/span><\/li>\n<li><span style=\"color: #008080;\">Pre \u2013 test. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n l\u00e0m th\u1eed, s\u1ea3n xu\u1ea5t th\u1eed, m\u1ed9t trong c\u00e1c \u0111i\u1ec3m quan trong nh\u1ea5t c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p th\u1eed nghi\u1ec7m.<\/span><\/li>\n<li><span style=\"color: #008080;\">Test trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n.<\/span><\/li>\n<li><span style=\"color: #008080;\">\u0110o l\u01b0\u1eddng t\u00ednh kh\u1ea3 thi c\u1ee7a quy tr\u00ecnh<\/span><\/li>\n<li><span style=\"color: #008080;\">C\u00e1c n\u1ed9i dung trong b\u1ea3ng ki\u1ec3m tra th\u1eed nghi\u1ec7m: C\u00f4ng \u0111o\u1ea1n, \u0111i\u1ec3m ki\u1ebfm so\u00e1t, thi\u1ebft b\u1ecb s\u1eed d\u1ee5ng, t\u1ea7n su\u1ea5t, t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn, ng\u01b0\u1eddi ki\u1ec3m tra, h\u1ed3 s\u01a1\u2026<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 8: M\u00f4 t\u1ea3, di\u1ec5n gi\u1ea3i c\u00e1c b\u01b0\u1edbc c\u00f4ng vi\u1ec7c cho m\u1ed9t quy tr\u00ecnh thao t\u00e1c chu\u1ea9n<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">L\u00e0 m\u00f4 t\u1ea3 c\u1ee5 th\u1ec3 c\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh.<\/span><\/li>\n<li><span style=\"color: #008080;\">C\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc c\u00f4ng vi\u1ec7c nh\u01b0 th\u1ebf n\u00e0o Tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi HOW c\u1ee7a b\u1ea3n k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng?<\/span><\/li>\n<li><span style=\"color: #008080;\">Tr\u01b0\u1eddng h\u1ee3p vi\u1ec7c di\u1ec5n gi\u1ea3i c\u00e1ch th\u1ee9c (how) th\u1ef1c hi\u1ec7n qu\u00e1 ph\u1ee9c t\u1ea1p, d\u00e0i\u2026th\u00ec c\u1ea7n m\u1ed9t t\u00e0i li\u1ec7u ri\u00eang \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn th\u1ef1c hi\u1ec7n.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 9: Ho\u00e0n thi\u1ec7n ph\u1ea7n \u0111\u1ecbnh ngh\u0129a, t\u00e0i li\u1ec7u tham kh\u1ea3o, bi\u1ec3u m\u1eabu k\u00e8m theo.<\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #008080;\">Lu\u00f4n c\u00f3 c\u00e1c thu\u1eadt ng\u1eef, t\u1eeb chuy\u00ean ng\u00e0nh v\u00e0 ch\u1eefa vi\u1ebft t\u1eaft m\u00e0 kh\u00f4ng ph\u1ea3i ai c\u0169ng hi\u1ec3u, n\u00ean ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a, gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng \u0111\u1ec3 tr\u00e1nh hi\u1ec3u nh\u1ea7m, hi\u1ec1u \u0111a ngh\u0129a, hi\u1ec3u sai\u2026 d\u1eabn \u0111\u1ebfn kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u00fang quy tr\u00ecnh, l\u00e0m ra k\u1ebft qu\u1ea3 sai l\u1ec7ch.<\/span><\/li>\n<li><span style=\"color: #008080;\">\u0110\u1ecbnh ngh\u0129a: gi\u1ea3i th\u00edch \u00fd ngh\u0129a c\u00e1c thu\u1eadt ng\u1eef trong quy tr\u00ecnh, di\u1ec5n gi\u1ea3i c\u00e1c t\u1eeb vi\u1ebft t\u1eaft.<\/span><\/li>\n<li><span style=\"color: #008080;\">Bi\u1ec5u m\u1eabu k\u00e8m theo: x\u00e1c \u0111\u1ecbnh quy tr\u00ecnh g\u1ed3m nh\u1eefng bi\u1ec3u m\u1eabu n\u00e0o k\u00e8m theo, m\u00e3 s\u1ed1???<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #ff6600;\"><strong>C\u1ea4U TR\u00daC C\u1ee6A M\u1ed8T QUY TR\u00ccNH THAO T\u00c1C CHU\u1ea8N:<\/strong><\/span><\/h4>\n<ul>\n<li><span style=\"color: #008080;\">Header, Footer: Logo, t\u00ean t\u00e0i li\u1ec7u, ng\u00e0y ban h\u00e0nh, s\u1ed1 trang<\/span><\/li>\n<li><span style=\"color: #008080;\">Trang b\u00eca: T\u00ean C\u00f4ng ty, logo, t\u00ean quy tr\u00ecnh m\u00e3 s\u1ed1 quy tr\u00ecnh, l\u1ea7n\/ng\u00e0y ban h\u00e0nh, l\u1ea7n\/ng\u00e0y s\u1eeda \u0111\u1ed5i, s\u1ed1 trang, ng\u01b0\u1eddi so\u1ea1n th\u1ea3o, ng\u01b0\u1eddi ki\u1ec3m tra, xem x\u00e9t, ph\u00ea duy\u1ec7t\u2026<\/span><\/li>\n<li><span style=\"color: #008080;\">M\u1ee5c l\u1ee5c<\/span><\/li>\n<li><span style=\"color: #008080;\">Trang theo d\u00f5i ki\u1ec3m so\u00e1t thay \u0111\u1ed5i t\u00e0i li\u1ec7u: M\u1ee5c ch\u1ec9nh s\u1eeda\/trang ch\u1ec9nh s\u1eeda, n\u1ed9i dung c\u0169, n\u1ed9i dung m\u1edbi, ng\u00e0y s\u1eeda \u0111\u1ed5i, xem x\u00e9t, ph\u00ea duy\u1ec7t<\/span><\/li>\n<li><span style=\"color: #008080;\">Ph\u1ea7n n\u1ed9i dung ch\u00ednh c\u1ee7a t\u00e0i li\u1ec7u g\u1ed3m: <\/span><span style=\"color: #008080;\">M\u1ee5c \u0111\u00edch &#8211; <\/span><span style=\"color: #008080;\">Ph\u1ea1m vi &#8211; <\/span><span style=\"color: #008080;\">\u0110\u1ecbnh ngh\u0129a:<\/span><\/li>\n<li><span style=\"color: #008080;\">N\u1ed9i dung: ch\u1ee7 y\u1ebfu l\u00e0 v\u1ebd v\u00e0 di\u1ec5n gi\u1ea3i l\u01b0u \u0111\u1ed3<\/span><\/li>\n<li><span style=\"color: #008080;\">T\u00e0i li\u1ec7u tham kh\u1ea3o.<\/span><\/li>\n<li><span style=\"color: #008080;\">Bi\u1ec3u m\u1eabu k\u00e8m theo: <\/span><span style=\"color: #008080;\">Bi\u1ec3u m\u1eabu l\u00e0 m\u1ed9t trong nh\u1eefng t\u00e0i li\u1ec7u quan tr\u1ecdng nh\u1ea5t c\u1ee7a h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd.<\/span><\/li>\n<li><span style=\"color: #008080;\">Khi bi\u1ec3u m\u1eabu ch\u01b0a \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng, n\u00f3 l\u00e0 t\u00e0i li\u1ec7u, nh\u01b0ng khi \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng, n\u00f3 l\u00e0 h\u1ed3 s\u01a1.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 10: Thi\u1ebft l\u1eadp quy t\u1eafc \u0111\u00e1nh s\u1ed1 Quy tr\u00ecnh v\u00e0 Bi\u1ec3u m\u1eabu<\/strong><\/span><\/h3>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 11: Hu\u1ea5n luy\u1ec7n, tri\u1ec3n khai \u00e1p d\u1ee5ng quy tr\u00ecnh cho c\u00e1c nh\u00e2n s\u1ef1 li\u00ean quan<\/strong><\/span><\/h3>\n<h3><span style=\"color: #ff6600;\"><strong>B\u01b0\u1edbc 12 Ki\u1ebfm tra \u0111\u1ecbnh k\u1ef3 (Audit), l\u01b0u tr\u1eef h\u1ed3 s\u01a1 theo quy \u0111\u1ecbnh c\u1ee7a Quy tr\u00ecnh.<\/strong><\/span><\/h3>\n<hr \/>\n<h2><span style=\"color: #008080;\">M\u1ed9t s\u1ed1 l\u01b0u \u00fd khi x\u00e2y d\u1ef1ng quy tr\u00ecnh thao t\u00e1c chu\u1ea9n<\/span><\/h2>\n<p style=\"text-align: center;\"><em><span style=\"color: #008080;\"><strong>Theo <a href=\"https:\/\/vi.wikipedia.org\/wiki\/Bill_Gates\">Bill Gates<\/a>: \u201cM\u1ed9t quy tr\u00ecnh t\u1ed3i s\u1ebd ng\u1ed1n g\u1ea5p m\u01b0\u1eddi l\u1ea7n th\u1eddi gian th\u1ef1c s\u1ef1 c\u1ea7n cho c\u00f4ng vi\u1ec7c\u201d. Do \u0111\u00f3, b\u1eb1ng c\u00e1ch thi\u1ebft l\u1eadp m\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c khoa h\u1ecdc, ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 kh\u1edfi s\u1ef1 hi\u1ec7u qu\u1ea3 ho\u1eb7c c\u1ea3i thi\u1ec7n t\u1ed5ng th\u1ec3 ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t kinh doanh c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/span><\/em><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>X\u00e2y d\u1ef1ng tr\u00ecnh t\u1ef1, th\u1ee7 t\u1ee5c ch\u1eb7t ch\u1ebd<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\">M\u1ed9t khi \u0111\u00e3 thi\u1ebft l\u1eadp \u0111\u01b0\u1ee3c th\u1ee7 t\u1ee5c l\u00e0m vi\u1ec7c theo tr\u00ecnh t\u1ef1, ng\u01b0\u1eddi lao \u0111\u1ed9ng trong doanh nghi\u1ec7p s\u1ebd bi\u1ebft h\u1ecd ph\u1ea3i l\u00e0m g\u00ec v\u00e0 khi n\u00e0o n\u00ean l\u00e0m vi\u1ec7c \u0111\u00f3. X\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c quy tr\u00ecnh l\u00e0m vi\u1ec7c h\u1ee3p l\u00fd, ng\u01b0\u1eddi qu\u1ea3n l\u00fd s\u1ebd kh\u00f4ng ph\u1ea3i sa \u0111\u00e0 v\u00e0o ti\u1ec3u ti\u1ebft v\u00e0 d\u00e0nh nhi\u1ec1u th\u1eddi gian cho nh\u1eefng nhi\u1ec7m v\u1ee5 l\u1edbn v\u00e0 quan tr\u1ecdng h\u01a1n.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>Nh\u1ea5n m\u1ea1nh \u0111\u1ebfn th\u1eddi h\u1ea1n ch\u00f3t<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\">Th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong quy tr\u00ecnh nghi\u1ec7p v\u1ee5. Ngo\u00e0i ra, n\u1ebfu c\u00f3 nh\u1eefng thay \u0111\u1ed5i b\u1ea5t th\u01b0\u1eddng, c\u1ea7n \u0111i\u1ec1u ch\u1ec9nh c\u00e1c chi ti\u1ebft trong quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang th\u1eddi h\u1ea1n.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>\u0110\u1ea3m b\u1ea3o ph\u00e2n c\u00f4ng\u00a0\u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang vi\u1ec7c<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\">M\u1ed9t ph\u1ea7n c\u1ee7a quy tr\u00ecnh l\u00e0m vi\u1ec7c l\u00e0 ph\u1ea3i ch\u1eafc ch\u1eafn s\u1eed d\u1ee5ng \u0111\u00fang ng\u01b0\u1eddi, \u0111\u00fang vi\u1ec7c. \u0110\u1ed3ng th\u1eddi, \u0111\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi n\u0103ng su\u1ea5t cao nh\u1ea5t.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>B\u1ed5 sung, gi\u1ea3m t\u1ea3i c\u00e1c b\u01b0\u1edbc<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\">Trong qu\u00e1 tr\u00ecnh r\u00e0 so\u00e1t \u0111\u1ecbnh m\u1ee9c c\u00f4ng vi\u1ec7c, n\u1ebfu ph\u00e1t hi\u1ec7n nh\u1eefng c\u00f4ng vi\u1ec7c c\u00f3 trong m\u00f4 t\u1ea3, nh\u01b0ng ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o b\u1ea5t k\u1ef3 kh\u00e2u n\u00e0o trong quy tr\u00ecnh, th\u00ec c\u00f3 kh\u1ea3 n\u0103ng c\u00f4ng vi\u1ec7c b\u1ecb b\u1ecf s\u00f3t, c\u1ea7n b\u1ed5 sung, ho\u1eb7c ng\u01b0\u1ee3c l\u1ea1i. Do \u0111\u00f3, c\u1ea7n ti\u1ebfn h\u00e0nh b\u1ed5 sung c\u00e1c b\u01b0\u1edbc c\u00f2n thi\u1ebfu, \u0111\u1ed3ng th\u1eddi gi\u1ea3m c\u00e1c b\u01b0\u1edbc th\u1eeba trong quy tr\u00ecnh sau khi \u0111\u00e3 r\u00e0 so\u00e1t c\u1ea9n th\u1eadn.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>Ng\u00f4n ng\u1eef d\u00f9ng trong quy tr\u00ecnh<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\">C\u00f3 r\u1ea5t nhi\u1ec1u \u201cng\u00f4n ng\u1eef\u201d m\u00f4 t\u1ea3 quy tr\u00ecnh. Tuy nhi\u00ean, c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u v\u00e0 tr\u1ef1c quan nh\u1ea5t v\u1eabn l\u00e0 l\u01b0u \u0111\u1ed3 (flow chart). L\u01b0u \u0111\u1ed3 cho ph\u00e9p ng\u01b0\u1eddi s\u1eed d\u1ee5ng di\u1ec5n gi\u1ea3i quy tr\u00ecnh d\u01b0\u1edbi d\u1ea1ng c\u00e1c k\u00fd hi\u1ec7u \u0111\u01b0\u1ee3c chu\u1ea9n ho\u00e1, m\u00f4 t\u1ea3 c\u00e1c thao t\u00e1c d\u00f9 nh\u1ecf, c\u1ee5 th\u1ec3 v\u00e0 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng hi\u1ec3u \u0111\u01b0\u1ee3c qua t\u00ean g\u1ecdi v\u00e0 tr\u00ecnh t\u1ef1 c\u00e1c thao t\u00e1c n\u00e0y. C\u00e1c thao t\u00e1c \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp m\u1ed9t c\u00e1ch li\u00ean ho\u00e0n, gi\u00fap cho quy tr\u00ecnh tr\u1edf n\u00ean r\u00f5 r\u00e0ng, l\u00f4gic v\u00e0 h\u1ee3p l\u00fd.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>Ph\u00f9 h\u1ee3p \u0111i\u1ec1u ki\u1ec7n c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\">C\u1ea7n ph\u1ea3i thi\u1ebft k\u1ebf quy tr\u00ecnh ph\u00f9 h\u1ee3p v\u1edbi \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7c th\u00f9 c\u1ee7a m\u1ed7i t\u1ed5 ch\u1ee9c, ph\u00f9 h\u1ee3p v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u1eb7c th\u00f9 c\u1ee7a ngu\u1ed3n nh\u00e2n l\u1ef1c. C\u1ea7n ph\u1ea3i ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c s\u1ef1 bi\u1ebfn \u0111\u1ed9ng trong quy tr\u00ecnh v\u00e0 \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c.<\/span><\/p>\n<p>SOP<\/p>\n<hr \/>\n<h2><span style=\"color: #008080;\">10 l\u00fd do khi\u1ebfn h\u1ec7 th\u1ed1ng quy tr\u00ecnh thao t\u00e1c chu\u1ea9n kh\u00f4ng hi\u1ec7u qu\u1ea3<\/span><\/h2>\n<p><span style=\"color: #008080;\">H\u1ec7 th\u1ed1ng quy tr\u00ecnh nghi\u1ec7p v\u1ee5 l\u00e0 m\u1ed9t trong nh\u1eefng c\u01a1 s\u1edf \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c thi \u0111\u00fang, \u0111\u1ed3ng b\u1ed9 v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi, v\u00e0 cho k\u1ebft qu\u1ea3 \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng g\u1ea7n gi\u1ed1ng nhau. Nh\u01b0ng kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o h\u1ec7 th\u1ed1ng quy tr\u00ecnh c\u0169ng \u0111\u01b0\u1ee3c tri\u1ec3n khai mang l\u1ea1i \u0111\u00fang gi\u00e1 tr\u1ecb nh\u01b0 k\u1ef3 v\u1ecdng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4679 size-large\" src=\"http:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/10-ly-do-sop-that-bai-1024x408.png\" alt=\"10 l\u00fd do khi\u1ebfn SOP th\u1ea5t b\u1ea1i\" width=\"1020\" height=\"406\" srcset=\"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/10-ly-do-sop-that-bai-1024x408.png 1024w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/10-ly-do-sop-that-bai-300x120.png 300w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/10-ly-do-sop-that-bai-768x306.png 768w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/10-ly-do-sop-that-bai.png 1444w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<p><span style=\"color: #008080;\"><strong><em>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u00fd do khi\u1ebfn h\u1ec7 th\u1ed1ng quy tr\u00ecnh chu\u1ea9n kh\u00f4ng hi\u1ec7u qu\u1ea3:<\/em><\/strong><\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>1.<\/strong> Process not defined \u2013 Quy tr\u00ecnh chu\u1ea9n kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a:<\/span><\/h3>\n<p><span style=\"color: #008080;\">Quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c vi\u1ebft ra, m\u1ed7i ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n nghi\u1ec7p v\u1ee5 hi\u1ec3u quy tr\u00ecnh theo m\u1ed9t c\u00e1ch kh\u00e1c nhau v\u00e0 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c kh\u00e1c nhau. \u0110\u1ecbnh ngh\u0129a quy tr\u00ecnh l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft ph\u1ea3i l\u00e0m.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>2.<\/strong> Process not owned \u2013 Quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c s\u1edf h\u1eefu:<\/span><\/h3>\n<p><span style=\"color: #008080;\">Quy tr\u00ecnh \u0111\u01b0\u1ee3c vi\u1ebft ra, c\u00f3 b\u01b0\u1edbc h\u01b0\u1edbng d\u1eabn r\u00f5 r\u00e0ng nh\u01b0ng kh\u00f4ng ghi r\u00f5 ai s\u1edf h\u1eefu quy tr\u00ecnh \u1ea5y, d\u1eabn \u0111\u1ebfn quy tr\u00ecnh c\u00f3 xu h\u01b0\u1edbng kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ef1c thi. C\u1ea7n \u0111\u1ecbnh ngh\u0129a vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u1eebng vai tr\u00f2 tham gia trong quy tr\u00ecnh nghi\u1ec7p v\u1ee5.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>3.<\/strong> Process not understood \u2013 Quy tr\u00ecnh kh\u00f4ng hi\u1ec3u \u0111\u00fang:<\/span><\/h3>\n<p><span style=\"color: #008080;\">Quy tr\u00ecnh \u0111\u01b0\u1ee3c vi\u1ebft ra, nh\u01b0ng c\u00f4ng vi\u1ec7c \u0111\u00e0o t\u1ea1o \u0111\u1ec3 gi\u00fap nh\u1eefng ai li\u00ean quan \u0111\u1ec3 hi\u1ec3u \u0111\u00fang quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c xem tr\u1ecdng. K\u1ebft qu\u1ea3 l\u00e0 quy tr\u00ecnh h\u01b0\u1edbng d\u1eabn m\u1ed9t \u0111\u01b0\u1eddng, ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n m\u1ed9t n\u1ebbo. \u0110\u00e0o t\u1ea1o l\u00e0 c\u00f4ng vi\u1ec7c \u01b0u ti\u00ean \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c vai tr\u00f2 hi\u1ec3u \u0111\u00fang v\u1ec1 quy tr\u00ecnh.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>4.<\/strong> Process not followed \u2013 Quy tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7:<\/span><\/h3>\n<p><span style=\"color: #008080;\">V\u00ec l\u00fd do g\u00ec \u0111\u00f3 quy tr\u00ecnh \u0111\u01b0\u1ee3c vi\u1ebft ra, \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7 ch\u1eb7t ch\u1ebd. \u0110\u00e2y l\u00e0 hi\u1ec7n t\u01b0\u1ee3ng chung \u1edf nhi\u1ec1u doanh nghi\u1ec7p g\u1eb7p ph\u1ea3i trong giai \u0111o\u1ea1n \u0111\u1ea7u thi\u1ebft k\u1ebf quy tr\u00ecnh. C\u1ea7n vi\u1ebft ch\u00ednh s\u00e1ch \u0111\u1ec3 ki\u1ec3m so\u00e1t vi\u1ec7c th\u1ef1c hi\u1ec7n quy tr\u00ecnh.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>5. <\/strong>Customer not understood \u2013 Kh\u00e1ch h\u00e0ng kh\u00f4ng hi\u1ec3u quy tr\u00ecnh chu\u1ea9n:<\/span><\/h3>\n<p><span style=\"color: #008080;\">C\u00f3 r\u1ea5t nhi\u1ec1u quy tr\u00ecnh c\u00f3 s\u1ef1 tham gia c\u1ee7a kh\u00e1ch h\u00e0ng t\u01b0\u01a1ng t\u00e1c, nh\u01b0ng vi\u1ec7c \u0111\u01b0a ra h\u01b0\u1edbng d\u1eabn kh\u00f4ng r\u00f5 r\u00e0ng d\u1eabn \u0111\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee9 l\u00e0m theo c\u00e1ch h\u1ecd ngh\u0129. C\u1ea7n \u0111\u01b0a ra h\u01b0\u1edbng d\u1eabn ph\u00f9 h\u1ee3p \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u1ed1t tr\u00ean d\u1ecbch v\u1ee5.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>6.<\/strong> Supplier not understood \u2013 Nh\u00e0 cung c\u1ea5p kh\u00f4ng hi\u1ec3u:<\/span><\/h3>\n<p><span style=\"color: #008080;\">V\u1edbi m\u1ed9t s\u1ed1 quy tr\u00ecnh c\u00f3 s\u1ef1 tham gia c\u1ee7a nh\u00e0 cung c\u1ea5p trong g\u00f3i d\u1ecbch v\u1ee5 t\u1ed5ng th\u1ec3. Nh\u01b0ng \u0111\u1ed9i ng\u0169 nh\u00e0 cung c\u1ea5p kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o ho\u1eb7c h\u01b0\u1edbng d\u1eabn r\u00f5 r\u00e0ng. K\u1ebft qu\u1ea3 \u0111\u1ed9i ng\u0169 nh\u00e0 cung c\u1ea5p l\u00e0m theo c\u00e1ch h\u1ecd hay l\u00e0m v\u1edbi \u0111\u1ed1i t\u00e1c kh\u00e1c. \u0110\u00e0o t\u1ea1o v\u00e0 k\u00fd cam k\u1ebft \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 v\u1edbi \u0111\u1ed1i t\u00e1c l\u00e0 vi\u1ec7c c\u1ea7n l\u00e0m \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng \u1edf m\u1ee9c t\u1ed5ng th\u1ec3.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>7.<\/strong> Cumbersome to execute \u2013 Quy tr\u00ecnh r\u01b0\u1eddm r\u00e0 \u0111\u1ec3 th\u1ef1c hi\u1ec7n:<\/span><\/h3>\n<p><span style=\"color: #008080;\">N\u1ebfu b\u1ea1n hay \u0111i giao d\u1ecbch \u1edf ng\u00e2n h\u00e0ng, hay b\u1ec7nh vi\u1ec7n c\u00f4ng th\u00ec b\u1ea1n s\u1ebd th\u1ea5y c\u00f3 nhi\u1ec1u b\u01b0\u1edbc th\u1ef1c hi\u1ec7n m\u00e0 theo b\u1ea1n th\u00ec kh\u00f4ng c\u1ea7n thi\u1ebft. Nguy\u00ean nh\u00e2n l\u00e0 quy tr\u00ecnh thi\u1ebft k\u1ebf qu\u00e1 r\u01b0\u1eddm ra \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u1ed1t. C\u1ea7n r\u00e0 so\u00e1t v\u00e0 t\u1ed1i \u01b0u ho\u00e1 quy tr\u00ecnh l\u00e0m vi\u1ec7c sao cho hi\u1ec7u qu\u1ea3.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>8.<\/strong> Full of waste \u2013 Quy tr\u00ecnh c\u00f3 nhi\u1ec1u b\u01b0\u1edbc th\u1eeba th\u1ea3i:<\/span><\/h3>\n<p><span style=\"color: #008080;\">V\u00ec l\u00fd do g\u00ec \u0111\u00f3, quy tr\u00ecnh \u0111\u01b0\u1ee3c sao ch\u00e9p t\u1eeb n\u01a1i kh\u00e1c v\u1ec1, ho\u1eb7c quy tr\u00ecnh l\u00e2u ng\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 c\u1ea3i ti\u1ebfn, trong khi n\u0103ng l\u1ef1c ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n \u0111\u00e3 \u0111\u01b0\u1ee3c n\u00e2ng l\u00ean, m\u00f4i tr\u01b0\u1eddng thay \u0111\u1ed5i t\u1ed1t h\u01a1n. Nh\u01b0ng quy tr\u00ecnh v\u1eabn kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1, xem x\u00e9t \u0111\u1ec3 t\u1ed1i \u01b0u \u0111\u1ec3 lo\u1ea1i nh\u1eefng b\u01b0\u1edbc d\u01b0 th\u1eeba. Nh\u1eefng b\u01b0\u1edbc th\u1eeba th\u1ea3i s\u1ebd l\u1ea5y \u0111i th\u1eddi gian v\u00e0 n\u1ed7 l\u1ef1c c\u1ee7a \u0111\u1ed9i ng\u0169 (\u0111\u00f3 l\u00e0 ti\u1ec1n c\u1ee7a doanh nghi\u1ec7p), h\u00e3y t\u00ecm ra b\u01b0\u1edbc th\u1eeba th\u1ea3i v\u00e0 lo\u1ea1i b\u1ecf ch\u00fang.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>9.<\/strong> Performance not measured \u2013 Hi\u1ec7u xu\u1ea5t kh\u00f4ng \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng:<\/span><\/h3>\n<p><span style=\"color: #008080;\">\u0110\u00e2y l\u00e0 \u0111i\u1ec3m g\u1eb7p r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p, quy tr\u00ecnh \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf b\u00e0i b\u1ea3n. Nh\u01b0ng vi\u1ec7c \u0111o l\u01b0\u1eddng hi\u1ec7u xu\u1ea5t c\u00e1c b\u01b0\u1edbc li\u00ean quan kh\u00f4ng \u0111\u01b0\u1ee3c xem tr\u1ecdng v\u00e0 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3. K\u1ebft qu\u1ea3 l\u00e0 kh\u00f4ng bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec3m c\u1ea7n c\u1ea3i ti\u1ebfn \u0111\u1ec3 t\u1ed1i \u01b0u ho\u00e1 hi\u1ec7u xu\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169, k\u1ef9 n\u0103ng n\u00e0o c\u1ea7n \u0111\u00e0o t\u1ea1o cho \u0111\u1ed9i ng\u0169. Tu\u1ef3 v\u00e0o t\u00ednh ch\u1ea5t c\u00f4ng vi\u1ec7c m\u00e0 c\u1ea7n c\u00f3 l\u1ed9 tr\u00ecnh r\u00f5 r\u00e0ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng c\u00e1c \u0111i\u1ec3m ch\u1ed1t ch\u1eb7n.<\/span><\/p>\n<h3><span style=\"color: #ff6600;\"><strong>10.<\/strong>\u00a0Not linked to Strategy \u2013 Kh\u00f4ng li\u00ean k\u1ebft \u0111\u1ebfn chi\u1ebfn l\u01b0\u1ee3c:<\/span><\/h3>\n<p><span style=\"color: #008080;\">Chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a nhi\u1ec1u doanh nghi\u1ec7p, b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng thay \u0111\u1ed5i theo th\u1eddi gian, v\u00e0 \u0111\u00f4i khi quy tr\u00ecnh \u0111ang th\u1ef1c hi\u1ec7n l\u1ea1i kh\u00f4ng \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0 \u0111i\u1ec1u ch\u1ec9nh sao cho t\u01b0\u01a1ng \u1ee9ng. K\u1ebft qu\u1ea3 sau v\u00e0i l\u1ea7n thay \u0111\u1ed5i chi\u1ebfn l\u01b0\u1ee3c th\u00ec c\u00f3 nhi\u1ec1u \u0111i\u1ec3m GAP gi\u1eefa quy tr\u00ecnh th\u1ef1c hi\u1ec7n so v\u1edbi chi\u1ebfn l\u01b0\u1ee3c, m\u1ee5c ti\u00eau, v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u00f3 nguy c\u01a1 th\u1ea5t b\u1ea1i.<\/span><\/p>\n<p><span style=\"color: #ff6600;\"><em>Trong qu\u00e1 tr\u00ecnh cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u1edf c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 l\u1edbn th\u00ec h\u1ec7 th\u1ed1ng quy tr\u00ecnh l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft \u0111\u1ec3 gi\u00fap doanh nghi\u1ec7p h\u1ec7 th\u1ed1ng ho\u00e1 c\u00e1c c\u00f4ng vi\u1ec7c c\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 nh\u01b0 k\u1ef3 v\u1ecdng. V\u1edbi c\u00e1c <span style=\"color: #008080;\"><strong><a style=\"color: #008080;\" href=\"https:\/\/thomastrinhtoan.com\/9-linh-vuc-cac-doanh-nghiep-start-up-can-biet-de-thanh-cong\/\">doanh nghi\u1ec7p Startup<\/a><\/strong><\/span> th\u00ec nh\u1eefng quy tr\u00ecnh li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn kh\u00e1ch h\u00e0ng, quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u01b0\u1ee3c vi\u1ebft ra v\u00e0 gi\u00fap \u0111\u1ed9i ng\u0169 th\u1ef1c hi\u1ec7n \u0111\u1ed3ng b\u1ed9.<\/em><\/span><\/p>\n<p><span style=\"color: #ff6600;\"><em>S\u1ef1 hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ec7 th\u1ed1ng quy tr\u00ecnh ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ef1 ph\u00f9 h\u1ee3p gi\u1eefa m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c, n\u0103ng l\u1ef1c \u0111\u1ed9i ng\u0169, \u0111\u00e0o t\u1ea1o, v\u00e0 c\u1ea3 v\u0103n ho\u00e1 l\u00e0m vi\u1ec7c \u1edf m\u1ed7i m\u00f4i tr\u01b0\u1eddng c\u1ee5 th\u1ec3.<\/em><\/span><\/p>\n<p><span style=\"color: #ff6600;\"><em>L\u00e0 m\u1ed9t ch\u1ee7 doanh nghi\u1ec7p, qu\u1ea3n l\u00fd, b\u1ea1n c\u00f3 \u0111ang th\u1ef1c s\u1ef1 \u0111au \u0111\u1ea7u v\u1edbi vi\u1ec7c h\u1ec7 th\u1ed1ng ho\u00e1 quy tr\u00ecnh? V\u00e0 theo quan \u0111i\u1ec3m, kinh nghi\u1ec7m c\u1ee7a b\u1ea1n th\u00ec n\u00ean l\u00e0m nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 c\u00f3 c\u00e1c quy tr\u00ecnh hi\u1ec7u qu\u1ea3?<\/em><\/span><\/p>\n<p><a href=\"https:\/\/ceo.actioncoach.edu.vn\/lien-he\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4641 aligncenter\" src=\"http:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/dang-ky-button1-n-300x63.png\" alt=\"\u0110\u0102NG K\u00dd m\u1ed9t gi\u1edd mi\u1ec5n ph\u00ed ngay\" width=\"300\" height=\"63\" srcset=\"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/dang-ky-button1-n-300x63.png 300w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/dang-ky-button1-n.png 364w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<hr \/>\n<h2><span style=\"color: #008080;\">5 Nguy\u00ean t\u1eafc c\u01a1 b\u1ea3n \u0111\u1ec3 x\u00e2y d\u1ef1ng quy tr\u00ecnh thao t\u00e1c chu\u1ea9n<\/span><\/h2>\n<p><span style=\"color: #008080;\">C\u00e1c m\u1ee5c \u0111\u00edch th\u01b0\u1eddng g\u1eb7p khi s\u1eed d\u1ee5ng Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n:<\/span><\/p>\n<ul>\n<li><span style=\"color: #008080;\">Ti\u1ebft ki\u1ec7m th\u1eddi gian, c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t<\/span><\/li>\n<li><span style=\"color: #008080;\">Ng\u0103n ng\u1eeba l\u00e3ng ph\u00ed t\u00e0i nguy\u00ean<\/span><\/li>\n<li><span style=\"color: #008080;\">\u1ed4n \u0111\u1ecbnh ch\u1ea5t l\u01b0\u1ee3ng, n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c: c\u00f4ng vi\u1ec7c th\u1ef1c hi\u1ec7n theo SOP l\u1ea7n n\u00e0o c\u0169ng \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh v\u00e0 ho\u00e0n th\u00e0nh theo c\u00e1ch gi\u1ed1ng nhau.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4680 size-large\" src=\"http:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/5-nguyen-tac-xay-dung-quy-trinh-thao-tac-chuan-sop-1024x429.png\" alt=\"5 nguy\u00ean t\u1eafc x\u00e2y d\u1ef1ng quy tr\u00ecnh thao t\u00e1c chu\u1ea9n SOP\" width=\"1020\" height=\"427\" srcset=\"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/5-nguyen-tac-xay-dung-quy-trinh-thao-tac-chuan-sop-1024x429.png 1024w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/5-nguyen-tac-xay-dung-quy-trinh-thao-tac-chuan-sop-300x126.png 300w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/5-nguyen-tac-xay-dung-quy-trinh-thao-tac-chuan-sop-768x322.png 768w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/5-nguyen-tac-xay-dung-quy-trinh-thao-tac-chuan-sop.png 1526w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<h3><span style=\"color: #008080;\">Nguy\u00ean t\u1eafc 1: T\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u1ec1u ph\u1ea3i c\u00f3 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n.<\/span><\/h3>\n<p><span style=\"color: #008080;\">Ph\u1ea3i x\u00e2y d\u1ef1ng quy tr\u00ecnh thao t\u00e1c chu\u1ea9n (SOP) cho t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c v\u1ec1 qu\u1ea3n l\u00fd c\u0169ng nh\u01b0 chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt . Quy tr\u00ecnh qu\u1ea3n l\u00fd l\u00e0 c\u00e1c quy tr\u00ecnh quy \u0111\u1ecbnh, h\u01b0\u1edbng d\u1eabn c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c trong qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng chung c\u1ee7a ph\u00f2ng x\u00e9t nghi\u1ec7m nh\u01b0 quy tr\u00ecnh ki\u1ec3m so\u00e1t t\u00e0i li\u1ec7u, quy tr\u00ecnh ki\u1ec3m so\u00e1t h\u1ed3 s\u01a1, quy tr\u00ecnh qu\u1ea3n l\u00fd trang thi\u1ebft b\u1ecb, quy tr\u00ecnh l\u01b0u m\u1eabu\u2026th\u1eadm ch\u00ed ngay c\u1ea3 vi\u1ec7c bi\u00ean so\u1ea1n quy tr\u00ecnh thao t\u00e1c chu\u1ea9n c\u0169ng c\u1ea7n c\u00f3 h\u01b0\u1edbng d\u1eabn (SOP).<\/span><\/p>\n<h3><span style=\"color: #008080;\">Nguy\u00ean t\u1eafc 2: N\u1ed9i dung quy tr\u00ecnh r\u00f5 r\u00e0ng, t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c.<\/span><\/h3>\n<p><span style=\"color: #008080;\">N\u1ed9i dung trong quy tr\u00ecnh thao t\u00e1c chu\u1ea9n ph\u1ea3i \u0111\u01b0\u1ee3c bi\u00ean so\u1ea1n r\u00f5 r\u00e0ng, s\u00fac t\u00edch, \u0111\u1ea7y \u0111\u1ee7, d\u1ec5 hi\u1ec3u v\u00e0 tu\u00e2n th\u1ee7 \u0111\u00fang c\u00e1c t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn. Hi\u1ec7n nay c\u00f3 2 lo\u1ea1i quy tr\u00ecnh l\u00e0 quy tr\u00ecnh d\u00e0i v\u00e0 quy tr\u00ecnh ng\u1eafn. Quy tr\u00ecnh d\u00e0i l\u00e0 quy tr\u00ecnh \u0111\u1ea7y \u0111\u1ee7, chi ti\u1ebft, c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n r\u00f5 r\u00e0ng v\u00e0 m\u1ecdi nh\u00e2n vi\u00ean ch\u1ec9 c\u1ea7n l\u00e0m \u0111\u00fang c\u00e1c b\u01b0\u1edbc trong quy tr\u00ecnh l\u00e0 c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c. Quy tr\u00ecnh n\u00e0y d\u00f9ng \u0111\u1ec3 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean, \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean. Quy tr\u00ecnh ng\u1eafn hay quy tr\u00ecnh r\u00fat g\u1ecdn l\u00e0 lo\u1ea1i quy tr\u00ecnh ch\u1ec9 tr\u00ecnh b\u00e0y c\u00e1c \u0111\u1ec1 m\u1ee5c ch\u00ednh, \u00e1p d\u1ee5ng \u0111\u1ec3 nh\u1eafc nh\u1edf c\u00e1c b\u01b0\u1edbc c\u00f4ng vi\u1ec7c cho c\u00e1c nh\u00e2n vi\u00ean \u0111\u00e3 l\u00e0m th\u00e0nh th\u1ea1o theo quy tr\u00ecnh d\u00e0i. Quy tr\u00ecnh n\u00e0y d\u00f9ng \u0111\u1ec3 c\u00e1c nh\u00e2n vi\u00ean chuy\u00ean tr\u00e1ch t\u1ef1 ki\u1ec3m so\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ef9 thu\u1eadt c\u1ea3u m\u00ecnh.<\/span><\/p>\n<h3><span style=\"color: #008080;\">Nguy\u00ean t\u1eafc 3: Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n (SOP) ph\u1ea3i \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t v\u00e0 ban h\u00e0nh.<\/span><\/h3>\n<p><span style=\"color: #008080;\">Tr\u01b0\u1edbc khi \u0111em v\u00e0o \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c nh\u00e2n vi\u00ean th\u00ec quy tr\u00ecnh thao t\u00e1c chu\u1ea9n ph\u1ea3i \u0111\u01b0\u1ee3c L\u00e3nh \u0111\u1ea1o \u0111\u01a1n v\u1ecb ho\u1eb7c ng\u01b0\u1eddi c\u00f3 th\u1ea9m quy\u1ec1n ph\u00ea duy\u1ec7t v\u00e0 ban h\u00e0nh cho t\u1eebng quy tr\u00ecnh ri\u00eang l\u1ebb. Mu\u1ed1n \u0111\u01b0a ra \u0111\u01b0\u1ee3c quy tr\u00ecnh thao t\u00e1c chu\u1ea9n th\u00ec c\u1ea7n tr\u1ea3i qua 3 b\u01b0\u1edbc. \u0110\u1ea7u ti\u00ean c\u00e1n b\u1ed9 c\u00f3 chuy\u00ean m\u00f4n c\u00f3 nhi\u1ec7m v\u1ecb bi\u00ean so\u1ea1n. C\u00e1n b\u1ed9 n\u00e0y ph\u1ea3i l\u00e0 ng\u01b0\u1eddi l\u00e0m tr\u1ef1c ti\u1ebfp, c\u00f3 kinh nghi\u1ec7m. Sau khi bi\u00ean so\u1ea1n s\u1ebd tr\u00ecnh \u0111\u1ec3 c\u00e1n b\u1ed9 qu\u1ea3n l\u00fd k\u1ef9 thu\u1eadt xem x\u00e9t. Ng\u01b0\u1eddi xem x\u00e9t th\u01b0\u1eddng l\u00e0 ng\u01b0\u1eddi tr\u01b0\u1edfng nh\u00f3m, tr\u01b0\u1edfng khoa. \u0110\u00e2y l\u00e0 ng\u01b0\u1eddi c\u00f3 tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n cao h\u01a1n, \u0111\u00e3 t\u1eebng th\u1ef1c hi\u1ec7n v\u00e0 c\u00f3 nhi\u1ec1u kinh nghi\u1ec7m trong quy tr\u00ecnh \u0111\u00f3. Cu\u1ed1i c\u00f9ng quy tr\u00ecnh s\u1ebd \u0111\u01b0\u1ee3c tr\u00ecnh l\u00ean l\u00e3nh \u0111\u1ea1o cao nh\u1ea5t c\u1ee7a \u0111\u01a1n v\u1ecb \u0111\u1ec3 ban h\u00e0nh nh\u01b0 Gi\u00e1m \u0111\u1ed1c, ph\u00f3 gi\u00e1m \u0111\u1ed1c\u2026 Quy tr\u00ecnh ph\u1ea3i \u0111\u01b0\u1ee3c ban h\u00e0nh xong m\u1edbi c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng th\u1ef1c hi\u1ec7n cho t\u1ea5t c\u1ea3 c\u00e1c nh\u00e2n vi\u00ean.<\/span><\/p>\n<h3><span style=\"color: #008080;\">Nguy\u00ean t\u1eafc 4: Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n ph\u1ea3i lu\u00f4n lu\u00f4n \u0111\u01b0\u1ee3c xem x\u00e9t l\u1ea1i v\u00e0 c\u1eadp nh\u1eadt m\u1edbi.<\/span><\/h3>\n<p><span style=\"color: #008080;\">Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n ph\u1ea3i \u0111\u01b0\u1ee3c xem x\u00e9t, r\u00e0 so\u00e1t \u0111\u1ecbnh k\u1ef3 h\u1eb1ng n\u0103m. Th\u01b0\u1eddng th\u00ec quy\u00a0 \u0111\u1ecbnh m\u1ed9t n\u0103m m\u1ed9t l\u1ea7n ho\u1eb7c 1 n\u0103m 2 l\u1ea7n. N\u1ebfu c\u00f3 \u00a0b\u1ea5t c\u1ee9 thay \u0111\u1ed5i n\u00e0o d\u00f9 nh\u1ecf hay l\u1edbn \u0111\u1ec1u ph\u1ea3i c\u1eadp nh\u1eadt v\u00e0 ph\u00ea duy\u1ec7t l\u1ea1i. V\u1edbi nh\u1eefng thay \u0111\u1ed5i nh\u1ecf th\u00ec c\u1ea7n ghi trong m\u1ee5c n\u1ed9i dung xem x\u00e9t s\u1eeda \u0111\u1ed5i, ng\u00e0y s\u1eeda \u0111\u1ed5i v\u00e0 ng\u01b0\u1eddi s\u1eeda \u0111\u1ed5i. N\u1ebfu c\u00f3 nh\u1eefng thay \u0111\u1ed5i l\u1edbn \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng \u0111\u1ebfn quy tr\u00ecnh th\u1eadm ch\u00ed quy tr\u00ecnh c\u00f2n kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00fang n\u1eefa th\u00ec c\u1ea7n h\u1ee7y quy tr\u00ecnh \u0111\u00f3 v\u00e0 x\u00e2y d\u1ef1ng ban h\u00e0nh l\u1ea1i quy tr\u00ecnh kh\u00e1c thay th\u1ebf. N\u1ebfu kh\u00f4ng thay \u0111\u1ed5i kh\u00f4ng ph\u1ea3i ph\u00ea duy\u1ec7t l\u1ea1i nh\u01b0ng ph\u1ea3i l\u01b0u h\u1ed3 s\u01a1 vi\u1ec7c xem x\u00e9t. T\u1ee9c l\u00e0 n\u1ebfu kh\u00f4ng c\u00f3 thay \u0111\u1ed5i g\u00ec th\u00ec kh\u00f4ng c\u1ea7n ph\u00ea duy\u1ec7t l\u1ea1i nh\u01b0ng b\u1ea1n c\u1ea7n ghi ch\u00e9p l\u1ea1i r\u1eb1ng t\u00e0i li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0 kh\u00f4ng c\u00f3 thay \u0111\u1ed5i g\u00ec.<\/span><\/p>\n<h3><span style=\"color: #008080;\"><strong>Nguy\u00ean t\u1eafc 5: N\u1ed9i dung v\u00e0 h\u00ecnh th\u1ee9c c\u00f3 th\u1ec3 thay \u0111\u1ed5i \u0111\u1ec3 ph\u00f9 h\u1ee3p cho t\u1eebng \u0111\u01a1n v\u1ecb<\/strong><\/span><\/h3>\n<p><span style=\"color: #008080;\">C\u00f3 r\u1ea5t nhi\u1ec1u lo\u1ea1i h\u00ecnh \u0111\u01a1n v\u1ecb v\u00ec v\u1eady n\u1ed9i dung v\u00e0 h\u00ecnh th\u1ee9c tr\u00ecnh b\u00e0y quy tr\u00ecnh thao t\u00e1c chu\u1ea9n c\u1ee7a m\u1ed7i c\u01a1 s\u1edf c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh cho ph\u00f9 h\u1ee3p v\u1edbi \u0111\u01a1n v\u1ecb c\u1ee7a m\u00ecnh nh\u01b0ng ph\u1ea3i b\u1ea3o \u0111\u1ea3m c\u00e1c y\u00eau c\u1ea7u t\u1ed1i thi\u1ec3u sau:<\/span><\/p>\n<h4><span style=\"color: #008080;\"><strong>N\u1ed9i dung c\u1ee7a 1 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n c\u01a1 b\u1ea3n<\/strong>:<\/span><\/h4>\n<p><span style=\"color: #008080;\">\u2013 \u00a0M\u1ee5c \u0111\u00edch;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Ph\u1ea1m vi \u00e1p d\u1ee5ng;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Tr\u00e1ch nhi\u1ec7m;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 \u0110\u1ecbnh ngh\u0129a, thu\u1eadt ng\u1eef v\u00e0 ch\u1eef vi\u1ebft t\u1eaft;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 N\u1ed9i dung th\u1ef1c hi\u1ec7n;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 L\u01b0u tr\u1eef h\u1ed3 s\u01a1;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 T\u00e0i li\u1ec7u li\u00ean quan;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 T\u00e0i li\u1ec7u tham kh\u1ea3o.<\/span><\/p>\n<p><span style=\"color: #008080;\"><strong>N\u1ed9i dung c\u1ee7a 1 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n K\u1ef9 thu\u1eadt<\/strong>:<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 M\u1ee5c \u0111\u00edch;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Ph\u1ea1m vi \u00e1p d\u1ee5ng;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Tr\u00e1ch nhi\u1ec7m;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 \u0110\u1ecbnh ngh\u0129a, thu\u1eadt ng\u1eef v\u00e0 ch\u1eef vi\u1ebft t\u1eaft;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Nguy\u00ean l\u00fd;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Trang thi\u1ebft b\u1ecb v\u00e0 v\u1eadt t\u01b0;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 An to\u00e0n;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 N\u1ed9i dung th\u1ef1c hi\u1ec7n<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 Di\u1ec5n gi\u1ea3i k\u1ebft qu\u1ea3 v\u00e0 b\u00e1o c\u00e1o;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 L\u01b0u \u00fd (c\u1ea3nh b\u00e1o);<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 L\u01b0u tr\u1eef h\u1ed3 s\u01a1;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 T\u00e0i li\u1ec7u li\u00ean quan;<\/span><\/p>\n<p><span style=\"color: #008080;\">\u2013 T\u00e0i li\u1ec7u tham kh\u1ea3o<\/span><\/p>\n<p><span style=\"color: #008080;\">Nh\u01b0 v\u1eady \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o nguy\u00ean t\u1eafc v\u1ec1 n\u1ed9i dung th\u00ec t\u1ea5t c\u1ea3 c\u00e1c quy tr\u00ecnh thao t\u00e1c chu\u1ea9n ph\u1ea3i g\u1ed3m \u0111\u1ea7y \u0111\u1ee7 c\u00e1c m\u1ee5c tr\u00ean. M\u1ee5c n\u00e0o kh\u00f4ng c\u00f3 th\u00ec v\u1eabn ph\u1ea3i ghi l\u00e0 kh\u00f4ng \u00e1p d\u1ee5ng.<\/span><\/p>\n<p><strong><span style=\"color: #993300;\">\u0110\u0102NG K\u00dd HU\u1ea4N LUY\u1ec6N 1 GI\u1edc MI\u1ec4N PH\u00cd \u00a0V\u1edaI NH\u00c0 HU\u1ea4N LUY\u1ec6N<\/span><\/strong><\/p>\n<p><a href=\"https:\/\/ceo.actioncoach.edu.vn\/lien-he\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4641 aligncenter\" src=\"http:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/dang-ky-button1-n-300x63.png\" alt=\"\u0110\u0102NG K\u00dd m\u1ed9t gi\u1edd mi\u1ec5n ph\u00ed ngay\" width=\"300\" height=\"63\" srcset=\"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/dang-ky-button1-n-300x63.png 300w, https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-content\/uploads\/2021\/10\/dang-ky-button1-n.png 364w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<hr \/>\n<h2><span style=\"color: #008080;\">H\u1ecdc x\u00e2y d\u1ef1ng Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n \u1edf \u0111\u00e2u?<\/span><\/h2>\n<p><span style=\"color: #008080;\">C\u00e1c c\u00f4ng ty doanh nghi\u1ec7p c\u00f3 nhu c\u1ea7u x\u00e2y d\u1ef1ng b\u1ed9 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n \u0110o ni \u0111\u00f3ng gi\u00e0y cho doanh nghi\u1ec7p m\u00ecnh c\u00f3 th\u1ec3 tham kh\u1ea3o chi ti\u1ebft <a style=\"color: #008080;\" href=\"https:\/\/thomastrinhtoan.com\/courses\/xay-dung-quy-trinh-chuan-sop-inhouse\/\"><span style=\"color: #ff6600;\"><strong>t\u1ea1i \u0111\u00e2y.<\/strong><\/span><\/a><\/span><\/p>\n<p><span style=\"color: #008080;\">Ho\u1eb7c c\u00e1c b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1i m\u1eabu kh\u1ea3o s\u00e1t nhu c\u1ea7u hu\u1ea5n luy\u1ec7n <a href=\"https:\/\/drive.google.com\/drive\/folders\/1-KOiHWsIAs6f3vAatW5R3yv0kHl9MTWY\"><span style=\"color: #ff6600;\"><strong>t\u1ea1i \u0111\u00e2y<\/strong><\/span><\/a> \u0111\u1ec3 cung c\u1ea5p nhu c\u1ea7u c\u1ee7a c\u00f4ng ty b\u1ea1n ho\u1eb7c b\u1ea1n c\u00f3 th\u1ec3 g\u1ecdi \u0111i\u1ec7n tho\u1ea1i cho ch\u00fang t\u00f4i qua s\u1ed1 <span style=\"color: #ff6600;\">\u0111i\u1ec7n tho\u1ea1i <strong>0868 77 39 39<\/strong><span style=\"color: #008080;\">. \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n.<\/span><\/span><\/span><\/p>\n<h2><span style=\"color: #000000;\"><strong><a href=\"https:\/\/thomastrinhtoan.com\/business-coach\/nha-huan-luyen-doanh-nghiep\/\">Nh\u00e0 hu\u1ea5n luy\u1ec7n \u0110i\u1ec1u h\u00e0nh doanh nghi\u1ec7p<\/a>.<\/strong><\/span><\/h2>\n<p style=\"text-align: right;\"><span style=\"color: #000000;\"><strong><a href=\"https:\/\/tcdevelopment.edu.vn\/gioi-thieu-cong-ty-tc-business-development\/nha-huan-luyen-cua-ban\/\">Business COACH<\/a> I <a href=\"https:\/\/thomastrinhtoan.com\/business-coach\/nha-huan-luyen-doanh-nghiep\/\">Executive COACH<\/a> I Action COACH<\/strong><\/span><\/p>\n<p style=\"text-align: right;\"><span style=\"color: #000000;\"><strong>MBA, <a href=\"http:\/\/businesscoach.pro.vn\">Thomas Tr\u1ecbnh To\u00e0n<\/a>.<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quy tr\u00ecnh thao t\u00e1c chu\u1ea9n SOP &#8211; B\u00e0i vi\u1ebft m\u00f4 t\u1ea3 12 b\u01b0\u1edbc ch\u00ednh v\u00e0 05 nguy\u00ean t\u1eafc gi\u00fap b\u1ea1n v\u00e0 c\u00f4ng ty x\u00e2y d\u1ef1ng b\u1ed9 quy tr\u00ecnh thao t\u00e1c chu\u1ea9n SOP &#8211; Standard Operating Process &#8211; v\u00e0 \u0111\u01b0a v\u00e0o v\u1eadn h\u00e0nh m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n nh\u1ea5t. T\u1ea7m quan tr\u1ecdng c\u1ee7a quy tr\u00ecnh thao t\u00e1c&#8230;<\/p>\n","protected":false},"author":1,"featured_media":4677,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13,16,11,30,24,25,26],"tags":[14,47,17,19,33],"class_list":["post-3829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bai-viet","category-chien-luoc-va-thuc-thi","category-kien-thuc-kinh-doanh","category-lanh-dao-dich-thuc","category-quan-tri-nhan-su-va-doi-ngu","category-sales-va-marketing","category-the-diem-can-bang-bsc","tag-business-coaching-11","tag-dao-tao-theo-yeu-cau","tag-dich-vu-khach-hang","tag-huan-luyen-1-kem-1","tag-the-diem-can-bang"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts\/3829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/comments?post=3829"}],"version-history":[{"count":6,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts\/3829\/revisions"}],"predecessor-version":[{"id":13629,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/posts\/3829\/revisions\/13629"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/media\/4677"}],"wp:attachment":[{"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/media?parent=3829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/categories?post=3829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/daotaogiamdoc.pro.vn\/kien-thuc\/wp-json\/wp\/v2\/tags?post=3829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}